Operations Analyst-Entry Level

Organization Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Confirmations Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model.

The role involves daily engagement with External Clients, Front Office trading and sales, internal stakeholders and third party vendors to reconcile exception items and identify/resolve at root cause.

• Assisting clients with all trade confirmation related issues
• Close liaison with internal businesses and stakeholders
• Ensuring all issues and breaks are raised and resolved appropriately, in a timely and risk‑conscious manner
• Produce timely accurate reporting statements to ensure appropriate oversight of client accounts
• Assist with process improvement
• Understand impact of applicable regulations on the business area and ensure that all regulatory requirements are met
• Assist with client onboarding

• Experience of working in a legal/financial service organisation preferable
• Proven track record in delivering results in a challenging and changing environment
• Excellent communication skills
• Ability to interpret data
• Attention to detail
• Problem‑solving skills

Successful candidates will attend a two week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

This role will provide you with an opportunity to grow your client services skills, develop an in depth understanding of our products, the full trade lifecycle and the exposure to work with global teams in Citi.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.