Bilingual Mortgage Loan Processor - English​/Spanish

Description

Are you an experienced mortgage processor who’s been searching for a great company that's family owned, that recognizes your contributions, and has a philosophy of no layoffs during the down-season? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources! We are a fun and friendly environment where we work together to meet our daily goals.

• Candidates local to Central Ohio will be asked to work a structured hybrid schedule and can enjoy our corporate office in Newark’s historic downtown square. (Remote work is available for candidates located outside of Central Ohio).
• Choose from flexible hours: 8:30 AM – 5:00 PM with a 30-minute lunch, or 8 AM – 5 PM / 8:30 AM – 5:30 PM with a 1-hour lunch.
• Generous PTO, 10 paid holidays, plus a day off for your birthday!
• Full benefits package (including pet insurance!) first of the month after your first 30 days.
• 401(k) option with a generous company match — helping you grow your retirement savings faster.
• Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer.
• Join a stable, employee-focused company that’s been growing since 1993.

Are you an experienced mortgage processor who’s been searching for a great company that’s family owned, recognizing your contributions, and with a philosophy of no layoffs? Take a look at Equity Resources! We are a fun and friendly environment where we work together to meet our daily goals.

• Candidates local to Central Ohio will be asked to work a structured hybrid schedule and can enjoy our corporate office in Newark’s historic downtown square. (Remote work is available for candidates located outside of Central Ohio).
• Choose from flexible hours: 8:30 AM – 5:00 PM with a 30-minute lunch, or 8 AM – 5 PM / 8:30 AM – 5:30 PM with a 1-hour lunch.
• Generous PTO, 10 paid holidays, plus a day off for your birthday!
• Full benefits package (including pet insurance!) first of the month after your first 30 days.
• 401(k) option with a generous company match — helping you grow your retirement savings faster.
• Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer.
• Join a stable, employee-focused company that’s been growing since 1993.

• Requires at least 3 years of recent mortgage loan processing experience; ideal candidates will have 3 – 5 years of recent experience.
• Must reside in a state in which Equity Resources is currently licensed.
• Bilingual fluency in English and Spanish (reading, writing, and speaking) required.
• Must have experience supporting multiple loan officers/originators.
• Experience working in the Encompass LOS is preferred.
• Ability to manage and process up to 30 client loan files simultaneously, keeping accurate documentation for each loan.
• Work independently with minimal supervision, applying sound judgment and attention to detail.
• Organized and thorough in gathering borrower information, verifying documents, and managing files from preapproval to closing.
• Strong interpersonal skills with the ability to build trust and communicate effectively with borrowers, team members, and third-party vendors.

The primary objective of the Mortgage Loan Processor is to make sure loans are fully processed, submitted, approved, closed, and funded with minimal involvement from the Loan Officers/Originators. You will work to obtain and review all client documents, review for accuracy and completeness, and assure that all supporting documentation is sufficient for the borrower and subject property in order to close and fund the loan.

You will be responsible for the team pipeline to ensure all closing dates and commitment dates are met. You will interact with the Loan Officers, Underwriters, Back Office, and Closers. You will foster an atmosphere of exceptional customer service and a work environment that is edifying and supportive, creating Raving Fans both internally and externally.

• Serve as a primary point of contact by answering phone calls…