Remote Premier Mortgage Loan Officer; Mexico

About the team

At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of a dynamic Fin Tech company, you’ll help reshape how consumers buy, sell, and finance homes in a collaborative, high-energy environment. We’re a team of innovators and problem solvers pushing the mortgage industry forward.

As a Premier Loan Officer with Zillow Home Loans (ZHL), you’re not just originating mortgages — you’re building a network within the fastest-growing channel in the industry. This role is designed for high-performing, entrepreneurial Loan Officers who thrive on driving results, building referral networks, and shaping the future of integrated real estate transactions.

You’ll leverage Zillow’s Premier Agent Network, cutting-edge tools, and integration into the customer and agent experience to expand your market presence and outpace industry growth. This is an opportunity to scale your success within Zillow’s ecosystem — where your drive and relationships fuel rapid expansion of our Premier Channel.

This role is remote with restrictions. Your designated remote location is your principal place of residence within the state listed (New Mexico). You may also elect to spend time working at a company office. Employment is contingent upon remaining in this location; relocation requests may be reviewed and denied based on business need.

• Originate mortgage loans, guide borrowers through the process, ensure compliance, and provide all vital documentation for underwriting, processing, and funding.
• Build referral relationships with top real estate agents in your market — strengthen existing partnerships and develop new high-value networks.
• Drive fully integrated transactions, connecting customers, agents, and the loan process through Zillow’s platform.
• Support rapid expansion of Zillow’s Premier Channel (2024–2026), aiming to outpace industry benchmarks.
• Achieve production targets through a mix of company-provided leads and self-sourced opportunities from strong partner relationships.
• Use data-driven insights to manage your pipeline for efficiency and higher conversion.
• Deliver a best-in-class customer experience through timely follow-up, clear communication, and proactive problem solving.
• Stay ahead of market trends, regulations, and lending programs to provide tailored solutions for borrowers and agents.
• Manage leads from Premier Agent partners and cultivate new leads through strong partner relationships.
• Promptly contact borrowers upon lead receipt and follow up after initial discovery to assess financing readiness and offer personalized support.
• Ensure all transactions comply with applicable laws, regulations, and company guidelines.
• Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
• This role involves the collection, storage, and use of voice prints (records of speech).

In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts vary by experience, performance, and location.

• A high-performing Loan Officer with a proven track record of success.
• An entrepreneurial self-starter who thrives in competitive markets and takes ownership of growth.
• Skilled at building deep referral partnerships with top real estate agents.
• Motivated by uncapped earnings and the opportunity to scale your business within Zillow’s ecosystem.
• Resilient, adaptable, and always looking for new ways to win.

• 3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required)
• Proven success in handling purchase loans and building referral business with real estate agents.
• Physically located in New Mexico.
• Completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content.
• Strong client service orientation and consultative sales skills.
• Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
• Proficien…