Fraud Operations Analyst

Overview

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways. A career with U.S. Bank offers opportunities to discover what makes you thrive—from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon builds platforms and ecosystems to help customers achieve their financial goals. From transaction processing to customer service and product innovation, we offer tailored payment solutions powered by the latest technology. You can explore what motivates your career goals: partnering with customers, our communities, and each other.

We uphold transparent and fair hiring practices that support opportunity, inclusive culture, and career mobility across all levels. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Fraud Operations Analyst - In clearing team

In this role, you will analyze transactions and digital interactions with U.S. Bank to detect and prevent fraud. This includes monitoring money movement through various channels, as well as reviewing website and mobile application activity.

Successful candidates should have strong investigative skills, knowledge of the banking industry, and familiarity with mobile and online banking applications. Attention to detail and the ability to work efficiently under pressure are essential.

• Monitor account activity to identify fraudulent transactions and policy violations
• Secure accounts to prevent financial losses
• Contact Customers (via e-mail or phone) when necessary to verify suspicious activity
• Work with internal departments to confirm the legitimacy of transactions
• Collaborate with stakeholders to resolve fraud-related issues
• Maintain accurate records and fraud trend data

• Excellent English (C1)
• Relevant work experience (preferably in fraud prevention, risk, or a related field)
• Ability to interpret technical and administrative instructions
• Proficiency in navigating multiple software systems, including Microsoft Office
• Strong analytical skills with the ability to identify and resolve exceptions
• Ability to solve complex problems independently
• Willingness to work: afternoon shifts 17:00 - 01:00 (5PM-1AM)
• Comfortable with a remote work model

This role is designated as home-based remote.

If you meet the requirements and are interested in this role, please apply with your CV in English.

Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees, awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits accessible to all employees and focused around our three pillars of financial wellbeing, health & wellness.
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to remain competitive, inclusive, and responsive to employee needs. Further details will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates and encourage early applications to ensure consideration.