AML Analyst

Woolworths Financial Services | Full time

Cape Town, South Africa | Posted on 08/25/2025

Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the form of the Woolworths Store Card and offering value-added services including credit cards, personal loans and short-term insurance as well as life insurance linked to other products.

Woolworths Financial Services follows a Work-in-Hybrid work structure which requires employees to work from home for the majority of their time with some rotation into office.

Main

Purpose:

The AML analyst is responsible for monitoring, analysing and reporting customer transactions and activities to detect and prevent money laundering, terrorist financing and other financial crimes. The role involves conducting thorough investigation, documenting findings and ensuring compliance with regulatory requirements. The AML analyst plays a crucial role in safeguarding the organization’s reputation and mitigating financial crime risks.

The main purpose of the role is to detect, investigate and report suspicious financial activity in alignment with AML regulations and to ensure compliance with the Financial Intelligence Centre Act 38 of 2001 and WFS AML, ABC, and Sanctions Policies, Standards and Procedures.

• Identify and investigate automated and non-automated alerts and reports in terms of Sections 27, 28, 29, 32 and 34 of the Financial Intelligence Centre (FIC) Act on a daily basis and within the agreed SLAs
• Compile high quality investigations and reports which conform to internal procedures and regulatory requirements with comprehensive recommendations and client risk assessments that enable management and business to make informed decisions
• Use appropriate data analysis and information gathering techniques from internal and external sources to profile customers and complete required documentation
• Interact with clients to understand transactional activity in alignment with behavioural model
• Submit regulatory reports to the FIC
• Conduct onboarding, reviews and monitoring of Politically Exposed Persons and High Risk Clients
• Conduct due diligence on clients, vendors/suppliers and third parties
• Continuously enhancing the customer experience - relating to AML
• Perform Customer Acceptance Screening
• Execute and complete end-to-end customer engagement and correspondence using various channels (telephone, email, SMS etc.)
• Build working relationships across teams and functional lines to maintain collaborative relationships, drive innovation and ensure smooth flow of work aligned with regulatory requirements as set out by the Financial Intelligence Centre (FIC)
• Prepare daily/weekly/monthly MI reports
• Governance and oversight of various financial crime monitoring lists and generic mailboxes in alignment with financial crime standards and procedures
• Compilation of Key Risk information and timeous capturing thereof
• Administration of Employee Screening
• Maintain daily, weekly, and monthly statistics for reporting purposes
• Adhere to all WFS Policies, Standards and Procedures

• Monitoring and Reporting (STRs, SARs, CTRs)
• Action Alerts and Reports (STRs, SARs, CTRs)
• Investigate and Research Alerts on PEPs (Onboarding, Reviews and ongoing monitoring)
• Conduct Due Diligence on donations, sponsor ships or suppliers w.r.t CSI or Matching Fund
• Applications and WFS Sourcing Accurate Data Capturing
• Governance and Oversight of generic mailboxes
• Watchlist and Exit Tracker
• Employee Screening Administration
• Weekly Monitoring of Restrictive Control and Exit Accounts
• Management of Fin Crime Lists / Fin Crime MI
• Stakeholder Management

KEY COMPETENCIES

• Must be self-managed, able to multi-task and cope with last minute demands
• Ability to work under pressure
• Deadline and results driven
• Excellent time management and communication skills
• Must be available to assist with testing as and when required (outside general business hours)
• Willingness to work flexible hours (outside general business hours)

FUNCTIONAL COMPETENCIES

• Call Centre Task and Processing Requirements
• Analysi…