Credit Risk Analyst II: Enterprise Solutions

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human‑centered experiences. We deliver cutting‑edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you’re ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we’d love to meet you.

The Credit Analyst for the Enterprise Payments Solutions team is essential to the success of the organization. Working individually as part of a team of dedicated analysts in a high‑stress, high‑volume environment, you will process merchant applications, gather and verify business and credit information, and recommend approval or decline of new applications as well as credit (transaction velocity) limits. You will partner with merchant clients, independent sales organizations (ISO), value‑added resellers (VARs), and financial institutions.

This is a remote position. Candidates must live within approximately a 70‑mile radius of our office locations in Allen, TX;
Lenexa, KS;
Springfield, MO;
Monett, MO;
Birmingham, AL;
Louisville, KY; or Charlotte, NC.

The salary range for this position is $43,400 - $65,000 and will be determined based on location and experience level.

This position is not eligible for immigration sponsorship or support. Please do not apply if you will need immigration support now or in the future (e.g., H‑1B, STEM OPT). All positions, regardless of location, may require an onsite interview or in‑person onboarding to verify your identity.

• Process merchant services applications; verify business and credit information and recommend transaction velocity limits.
• Comply with KYC, OFAC, and BSA/AML rules and regulations.
• Monitor and communicate risk concerns to management.
• Interact with regular and complex merchant clients, ISOs, VARs, Referral Banks, and the ODFI to carry out these responsibilities.
• Maintain client database to facilitate process flow, reporting, and analysis.
• Train Credit Risk Analysts on risk management systems, processes, policies, and procedures, and regulatory compliance.
• Assist with determining needed risk management system enhancements and serve as a resource for evaluating proposed system enhancements.
• Monitor the portfolio of existing merchant accounts for transaction risk, declining financial condition, and other derogatory indicators; communicate concerns to management.
• Review and approve changes to merchant accounts, including but not limited to ownership changes, new bank accounts, locations, and modifying transaction velocity settings based on customer’s business needs and risk mitigation.
• May be required to interact with internal and external auditing groups to ensure risk and regulatory compliance.
• Perform other job duties as assigned.

• Minimum of 18 months of experience working in credit risk underwriting, merchant underwriting, or commercial/credit lending analysis within a financial institution or payment services industry.
• Flexibility and willingness to work outside of standard business hours as business needs dictate.
• Self‑starter who can add value by driving process‑related decisions while working independently.

• Master’s degree in Finance, Accounting, or AAP, CFE, or CAMS certification.
• Strong knowledge of BSA, AML, KYC, and OFAC.
• Familiar with Experian Business Reports and/or Lexis Nexis.
• Proven experience in merchant credit underwriting.

If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.”…