Senior Indirect Loan Processor - Dealer Services - Remote live in CA

Position: Senior Indirect Loan Processor - Dealer Services - Remote must live in CA

our headquarters in sacramento contains the core functions that support our mission to deliver financial solutions with value, convenience and exceptional service to our members.

job title: senior indirect loan processor

department: dealer services ops

status: non-exempt

job code: 1805

pay range: $25.40 - $27.00 hourly

general description

the senior indirect loan processor position is responsible for receiving, reviewing, auditing and disbursement for new vehicle loan applications originating through dealer services underwriting. Engages dealerships and members in interactions that ensure golden 1 members encounter a positive experience with the finalization and funding. This position corresponds effectively and professionally with golden 1 members and our dealership partners via messages, e-mail, and phone to ensure accuracy of loan information, and provide member and dealership satisfaction.

required schedule: weekends included.

tasks, duties, functions

• receive and audit appropriate paperwork sent from the vehicle dealerships. Research and identify missing information and communicate discrepancies with dealership personnel. Gather information to satisfy loan conditions in order to determine suitability for loan funding.
• correspond with dealerships and members to gather additional information to satisfy loan conditions in order to determine the suitability for loan funding.
• ability to identify red flags in loan documentation in order to avoid potential fraud.
• fund appropriate proceeds to dealerships with the appropriate administrative fees.
• perform training, support and guidance for all indirect loan processors.
• identify and implement process efficiencies and submit procedural updates for approval.
• identify and resolve issues that arise outside of the normal course of business.
• maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• perform reconciliation and ledger maintenance to ensure timely balancing within established guidelines in accordance with corporate policy.
• assist department staff with gathering information and preparation of reports.
• available to work weekends and/or extended hours required to run the business, including special events as they occur.
• complete daily reports, monitor and direct workflow processes, communicate daily production volume to management. Assure efficient and appropriate measures are used to achieve strategic objectives.
• perform other duties as assigned.

physical skills, abilities, and exertion utilized in the performance of these tasks

• effective oral and written communication skill required to interact with dealerships, staff and members to perform constructive follow-up.
• must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a typewriter, personal computer, facsimile machine, and telephone.

organizational contacts & relationships

• internal: all levels of management and staff
• external: members, vendors, peers in financial institutions, community associations and credit union associations

qualifications

• education: successful completion of high school curriculum is preferred. Additional work experience may be considered in lieu of a high school diploma.
• experience: minimum of four years in a lending environment performing contract review is preferred. Additional work experience may be considered.
• knowledge/skills:

• strong credit analysis and research skills.
• maintain knowledge lending policies & procedures.
• strong oral and written communication skills.
• strong interpersonal skills.
• strong member relation’s skills.
• ability to manage high volume telephone contacts, both internal and external.
• attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate.

physical requirements

• prolonged sitting throughout the workday with occasional mobility required.
• corrected vision within the normal range.
• heavy telephone volume. Hearing within normal range. A device to enhance hearing will be provided if needed.
• occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
• ability to adhere to company established standards for mortgage volume and turn time expectation.

licenses/certifications

none

pursuant to the san francisco fair chance ordinance, we will consider for employment qualified applicants with arrest and conviction records.

this job description provides an overview of the general scope and level of work expected to be performed, but it is not an exhaustive list of all duties or responsibilities associated with the position. The credit union reserves the right to modify, add, or remove duties as needed without advance notice. Employees may be required to perform additional tasks and duties as directed by their supervisor, provided such tasks are within the employee’s knowledge, skills, and…