Quality Analyst II

We are a hybrid, remote-office company dedicated to growing our talent! We have onsite locations in:
Sioux Falls, SD;
Scottsdale, AZ;
Louisville, KY;
Troy, MI;
Franklin, TN;
Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well‑positioned for success. We celebrate, and embrace, our team members through our HUMBLE
HUNGRY
SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

Responsible for evaluating credit quality data, performing quality assurance ("QA") reviews, working with various teams to identify issues, recommend improvements, and help maintain established standards of accuracy and efficiency involving commercial finance processes, transactions, and reports.

• Review commercial finance processes, procedures, and transactions to ensure they comply with both internal and external standards.
• Perform quality assurance tests and reviews of credit risk and performance data, documentation, commercial finance processes and reporting to identify discrepancies, inefficiencies, and areas for improvement.
• Analyze data and generate detailed reports that highlight trends, findings, and recommendations for process enhancement.
• Collaborate with cross‑functional teams to identify the root causes of issues, recommend solutions, and assist in implementing corrective actions.

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