Loan Documentation and Processing Analyst

Job Overview

Join the Citi Lending Operations Team as a Loan Documentation and Processing Analyst. You will play a key role in managing loan documentation, reviewing and processing loans, and ensuring compliance with internal and external requirements.

The team provides advisory and operational support, connecting with internal stakeholders and external customers. The role requires communication, diplomacy, and the ability to influence across functions.

• Prepare, review, and manage loan documentation supporting the loan process.
• Process and close loans within a complex operations environment.
• Handle day‑to‑day loan transactional processing, including billing, payment booking, reconciliation, ledger entry, and complex calculations.
• Interact with counter parties regarding positions and outstanding balances.
• Support a range of products and services in risk and control functions.
• Identify and resolve loan documentation or processing problems, conduct investigations and apply research.
• Recommend process improvements to management.
• Design and analyze loan documentation reports for management and control activities.
• Provide recommendations to reduce risk and comply with audit and control policies.
• Escalate requests and issues in a timely manner.
• Communicate with external customers to explain information.
• Demonstrate intermediate understanding of products and processes.
• Utilize strong knowledge of bank systems and interpersonal skills.

• Reasonable knowledge of the Business Processes, Systems and Tools used in loan servicing.
• Understanding of loan processes, procedures, products and services.
• Experience managing, preparing and reviewing loan documentation.
• Ability to identify, mitigate, manage, resolve and escalate risks and issues.
• Awareness of risk types, policies and control measures.
• Compliance with applicable laws, rules and regulations along with internal policies.

Opportunity to deepen knowledge of financial services operations and develop new skills. A hybrid working model (up to 2 days working at home), competitive base salary, and a comprehensive benefits package.

• Generous holiday allowance starting at 27 days plus bank holidays.
• Annual performance‑related bonus.
• Private medical insurance packages.
• Employee Assistance Program.
• Pension plan.
• Paid parental leave.
• Special discounts for employees, families, and friends.
• Learning and development resources.

Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation, review accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.