Certinia Solutions Specialist

Certinia Solutions Specialist

We are seeking a Solutions Specialist with deep functional expertise in Certinia, particularly in Finance and Operations. The ideal candidate will have experience across multiple implementations and the ability to collaborate effectively with business and technical teams to deliver scalable, efficient solutions. As the techno‑functional lead, you will help drive the evolution, integration, and management of Certinia ERP and PSA within Oliver Wyman.

This role encompasses solution architecture, technical support, application administration, stakeholder engagement, and team leadership, bridging business, finance, and technology to optimize our cloud‑based service operations. Remote work is an option for this role.

• Provide first‑line support for ERP modules including General Ledger, Accounts Payable/Receivable, Financial Reporting, Resource Management, Project Management, Time & Expense, and Billing.
• Collaborate with Finance and operational stakeholders to gather, document, and analyze business requirements aligned with financial controls and compliance.
• Act as a liaison between Finance, HC, Technology teams, Salesforce specialists, and vendors to design configuration changes, integrations, and process automations.
• Map, evaluate, and optimize finance‑related processes, championing best practices such as automated invoice processing and compliance reporting.
• Assist in project planning, coordinate cross‑functional teams, and manage testing and validation of ERP system updates and new features.

• Bachelor’s degree in Business, Information Systems, Accounting, Finance, or a related field.
• 3 years of experience with Certinia PSA or Accounting (ERP) solutions.
• Hands‑on experience supporting or implementing financial modules such as General Ledger, AP/AR, Fixed Assets, or Financial Planning.
• Proven ability to work effectively with cross‑functional teams in a fast‑paced, global environment.
• Strong proficiency in Microsoft Office and project collaboration tools such as Azure Dev Ops, Service Now, or Jira.

• Experience with Salesforce platform and PSA applications, especially within the Certinia or Salesforce ecosystem.
• Technical aptitude with cloud‑based ERP/Financial applications and familiarity with data/reporting tools and dashboard creation.
• Excellent verbal and written communication skills, able to bridge business and technical audiences.
• Knowledge of Finance compliance, controls, and audit requirements in SaaS/cloud environments.
• Experience using documentation and collaboration tools like Confluence and SharePoint for requirements and change management.

• Professional development opportunities, interesting work, and supportive leaders.
• Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• A range of career opportunities and benefits/rewards to enhance your well‑being.

• Seniority Level: Not Applicable
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Business Development
• Industry: Insurance and Business Consulting and Services

Location:

Louisville, KY

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on Linked In and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you…