A​/R Administrator, Operations Hybrid Posted

Overview

As an Accounts Receivable Administrator, you will work with a team of about 6 colleagues to complete retail and wholesale payment postings, payment investigations including corrections and fee adjustments. You will ensure that all lease and loan contract payments are accurately posted in line with compliance, system and authority matrix requirements, and you will adhere to compliance, system rules, and corporate policies to ensure accurate adjustments while meeting customer turnaround-time commitments.

Find out more here about how you can unleash your full potential at DLL!

Day to Day

• Accountable for ensuring all Lockbox/Cheque payments are managed as assigned
  • Responsible for the coding and investigation of incoming Lockbox Payments
  • Ensure that all payments received are applied to the proper contracts daily
  • Ensure unidentified payments are applied to Unapplied Suspense
• Accountable for ensuring all EFT/Wire payments are managed as assigned
  • Responsible for the coding and investigation of incoming EFT/Wire Payments
  • Ensure that all payments received are applied to the proper contracts daily
  • Ensure unidentified payments are applied to Unapplied Suspense
• Accountable for ensuring all Pre-authorized Payments (PAPP/ACH) are managed as assigned
  • Ensure that all payments received are applied to the proper contracts daily
  • Ensure returned payments are posted to contracts as they occur
• Responsible for ensuring that proper records are kept and that policies and procedures are followed
  • Ensure that any cash adjustments; transfers, one-offs, contras, etc.; are properly authorized and information is accurate
• Manage internal requests for payment transfer, fee adjustment

General:

• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.
• Responsible for ensuring that proper records are kept, and that policies and procedures are followed, as well as ensuring all internal controls are adhered to.
• As part of the Accounts Receivable team, the Accounts Receivable Administrator may be called upon to complete other administration responsibilities to ensure an effective workload for the entire team.
• Special projects and other duties as assigned by management from time to time.
• Assist in the preparation of documents to be imaged for view by the Business.
• Back-up to others as deemed necessary and assigned by manager.
• Ensure accurate and timely updates of all necessary data in DLL’s back-end system.

All members enjoy

• Two working days per year volunteering for a local charity
• Remote working from home opportunities
• Flexible hours
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Industry leading Vacation package
• Employee Referral program

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

• Post-Secondary education a requirement.
• Strong attention to detail and excellent keying data entry skills a must.
• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
• Ability to manage multiple priorities within tight time frames while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented.
• Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Ability to embrace and champion change.
• Capable of driving growth capacity by continuously looking for better ways to improve processes.
• Excellent problem-solving skills along with logical thinking.
• Excellent verbal and written communication skills along with effective interpersonal skills.
• Able to work independently.
• Excellent planning & organizational skills.
• Solid team player with the ability to work in a very demanding, fast-paced environment.
• Proficient in MS – Word & Excel and Outlook.

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional,…