IBA Accounts Technician​/Credit Control Analyst

IBA Accounts Technician/Credit Control Analyst

Join to apply for the IBA Accounts Technician/Credit Control Analyst role at Guy Carpenter.

Hybrid position – home working 2 days per week with the remaining 3 days based at our office in Witham.

• Work with Reinsurance professionals across Witham and London.
• Gain significant experience working in a technical capacity for a broker.
• Apply your experience and further development within a role that’s truly progressive.
• Be part of a global business that partners with clients of all sizes to define, design and deliver innovative risk‑management solutions.

• Take responsibility for your own workload, including defining cases and associated issues as needed.
• Work with a high degree of autonomy on routine tasks, liaising with senior colleagues when guidance or escalation is required.
• Partner with Operations Specialists to support root‑cause analysis and develop improved processes, protocols and behaviours.
• Utilise knowledge of processing premiums and/or loss transactions, cash follow‑up, and the application and disbursement of funds due.
• Liaise effectively with Client Service Support and Guy Carpenter client‑facing colleagues to ensure a coordinated approach.
• Develop and maintain clear working papers supporting investigative work and methodologies for senior management decisions (e.g., reserve utilisation, credit write‑back policy).
• Support wider CSS activities, including quarterly reviews of potential financial exposures and delivery of key performance targets.
• Perform transactional processing, follow‑up and secure reinsurance recoveries, collateral, and accurate system entry of all assigned client activity.

• Accounts & settlement knowledge.
• Track record of successful client account management, relationship management, engagement and development.
• Ability to manage workload and meet expectations of all clients and stakeholders.
• Data management and analytical skills.
• Strong client focus and problem‑solving ability to reconcile and unravel payment queries.

• Experience of Insurance or Reinsurance accounting and settlement activities.
• Knowledge of Bureau markets.
• Exposure to working with currencies.
• Experience providing guidance by mentoring and/or training colleagues.

• Professional development opportunities, interesting work and supportive leaders.
• Vibrant and inclusive culture with talented colleagues to create new solutions and have impact for clients and communities.
• Range of career opportunities and rewards to enhance well‑being.

At Guy Carpenter, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment empowers you to focus on your personal and professional success, learning from top specialists in the (re) insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90 000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit  or follow us on Linked In and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and welcome diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour or any other characteristic protected by applicable law.

We are an equal‑opportunity employer and provide reasonable adjustments in accordance with applicable law for candidates with a disability. If you have a disability that may require reasonable adjustments, please contact us at rea

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

: R_316605

Not Applicable

Full‑time

Accounting/Auditing and Finance

Insurance and Business Consulting and Services