Credit Controller-Finance

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Our values: We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include: We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect: We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve: We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

We are recruiting for a Credit Controller who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen for an enthusiastic and professional individual to join our awarding winning Finance team.

The successful candidate will be responsible for handling the Trust’s debt in conjunction with NHS Shared Business Services and be the key member of the Transaction Team in respect of Receivables. They will also be responsible for the Lister Cash Office including line management of the cashiers.

The post holder will have excellent interpersonal and communication skills and be confident in the use of Microsoft products (particularly Excel) to a high standard. Attention to detail and the ability to work under pressure are key to this role. The ability to manage one’s own workload and that of the Cashiers.

Support for continuing study would be available to the right candidate. Our Finance Team has achieved Level 2 accreditation and is actively working towards Level 3, so we are committed to supporting our staff in their professional development.

The Finance Team is based in Avnet House, Stevenage. Team members typically work from home on two or three days per week, with Tuesday being a day when everyone from Financial Accounts attends the office.

Assisting the Transaction Team Manager in all matters relating to the recovery of Sales Income from both NHS and Non-NHS organisations, Health Insurance Companies, Individuals and other miscellaneous entities

Working closely with Shared Business Services (SBS) who are the Trust’s out-sourced Sales Invoicing/Debt Management Contractor whose offices are in Leeds (Invoicing & Receipting) & Bristol (Debt Management).

Chasing debt personally in conjunction with SBS and adding notes onto SBS system.

Providing support to the Trust’s Sales Invoicing staff based in various Departments in the Lister, QEII and Mount Vernon

Undertake routine System Maintenance functions relating to the “Accounts Receivable” ledger.

Resolving ad-hoc queries raised either internally or externally relating to Accounts Receivable.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will…