Senior Financial Advisor, Accounts

Overview

If you’re looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the RIA Solutions department offers a hybrid work schedule, so you’ll be able to work from home for part of the week!

We’re looking for a senior financial advisor, house accounts, to join our ranks. Commonwealth’s employee advisors provide investment solutions and holistic financial advice to investors virtually and over the phone. They help maintain our existing book of clients, examine their immediate and long-term investment needs, and design solutions that best support their pursuit of individual financial goals. Employee advisors interact with clients both nationally and within their local area through phone calls, video conferences, and in-person meetings.

Key Responsibilities

• Customer Service
  :
  Advisors are responsible for all functions of client relationship maintenance, including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails, and proactive client outreach.
• Book Maintenance
  :
  Representatives will work together to ensure our book of accounts is operationally maintained, compliant, and delivering on our client experience commitments through proactive check-ins and outreach. You will be learning skillsets to manage your own book of clients.
• Financial Planning
  :
  Advisors should have a detailed understanding of all aspects of the financial planning process. Advisors should be effective at collecting and analyzing client data, developing and implementing appropriate solutions, as well as reviewing and maintaining those solutions on an ongoing basis. Advisors will need to knowledgably speak to core concepts such as education, tax, estate, insurance, and investment allocation daily.
• Investment Solutions
  :
  Clients in our book possess a very wide range of investment accounts and strategies. Advisors have the freedom to utilize investment vehicles that are most suitable for clients. Advisors should have a detailed understanding of all account types, investment products, and investment markets to field questions from our diverse client base.
• Consultative Sales
  :
  Advisors will be responsible for meeting goals in investable assets, wallet share consolidation, and relationship deepening metrics. Advisors will need to be well-versed in the consultative sales process to demonstrate the value of LPL as well as position financial plans and investment solutions that are appropriate for the client.
• Business Partnership
  :
  Facilitate communication and coordination between departments to ensure a smooth client experience and integration. Proactively engage in interdepartmental collaboration to enhance processes and integrate new partnerships and practices to improve what our team can deliver for clients.
• Risk Mitigation
  :
  Remain in good standing with various compliance requirements. Assess and mitigate risk through regular book and client analysis. Prevent fraud through security checks and client conversations.

Core Strengths and Skills

• A bachelor’s degree is required
• Excellent telephone service/relationship management skills
• Strong understanding of financial planning concepts, investment markets, and account types
• Must have excellent communication skills, be an avid listener, and have strong business writing skills
• Entrepreneurial mindset, self-starter, and quickly adapts to a fast-paced environment
• High integrity, detail-oriented, and ability to evaluate and mitigate risk
• Proficient in Microsoft Office and web-based applications.
• Ability to assist customers in a call center environment while accessing data via multiple PC lookup applications.
• Must have excellent PC and data input skills

Licenses or Certifications

• Series 7, 63 and 65, or 66 are required
• Life & Health or CFP® preferred

Minimum Years of Experience

• 2+ years of direct client experience…