Wealth Management Client Segment Risk Exams and Operational Risk - Assistant Vice President

Morgan Stanley provides highly customized financial advice, investment solutions and brokerage services. Our Firm connects people, ideas and capital to help our clients achieve their financial aspirations. The talent and passion of our people are critical to our success. Together, we share a common set of values rooted in integrity and excellence.

Morgan Stanley’s Wealth Management business is one of the largest in the world with more than $6 trillion in client assets. The Client Segments Organization, within Morgan Stanley Wealth Management, is comprised of various client channels, providing services to both individual and institutional Clients. Some of the services include Financial Management, Equity Stock Plans, Retirement Plans, Financial Wellness, Marketing, and Reinvestment.

The Client Segment Exams and Operational Risk Team is a first line of defense function responsible for overseeing the operational risks and controls of Wealth Management’s Client Segments business units.

The team partners with business stakeholders, second and third lines of defense to assess and report on operational risks, implement control processes and procedures, manage audits and exams, oversee vendor risks, manage business continuity plans, and conduct the annual Non-Financial Risk Assessment (NFRA).

This team is actively growing and taking on more responsibilities, so we are looking for an individual who can handle change and growth in a fast-paced environment.

The Team is looking for a dynamic individual to help support Assessments and Data Management activities. This position provides support to various supervisory and operational risk functions with a focus on mitigating risk and improving the control environment.

The role includes the following primary responsibilities:

• Serve as the primary assessments point of contact for client segment business aligned risk teams
• Identify and deconflict potential assessment overlap across client segment exams
• Support the planning and execution of individual client segment assessments, including clarification of exam scope, acquisition of risk data, review of self-identified issues, participation in exam meetings (as needed), and negotiation of draft reports and associated ratings
• Coordinate WM Field home office and market exams and facilitate associate field remedial actions
• Coordinate the build-out of assessments related process optimization tools and approaches
• Establish and maintain data governance standards to ensure the accuracy, consistency and security of data used in reporting including data collection, storage and retrieval
• Utilize advanced data analytics tools to gather, analyze and interpret data, providing actionable insights to stakeholders
• Provide guidance and support in interpreting metrics and making data-driven decisions
• Support the design and implementation of automated workflows including GenAI to optimize business operations and reporting

• Excellent verbal and written communication skills; ability to present complex ideas, concisely, to a senior audience
• Strong leadership, stakeholder management and influencing skills
• Strong interpersonal skills and ability to work in a team-oriented environment
• Strong analytical and problem-solving skills
• Strong project management skills with the ability to multitask and prioritize

• 6+ Years of financial services experience, preferably within Wealth Management
• Experience with internal audit and/or compliance exams
• Familiarity with Operational Risk domain and key concepts
• Intermediate/Advanced Excel, PowerPoint, Word and Visio skills
• Understanding of Generative AI tools and capabilities

• Bachelor’s degree or equivalent

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