Accounts Associate

About Ninja Trader

Welcome to the dynamic world of Ninja Trader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny.

• Review and process retail futures trading applications on a daily basis.
• Ensure all accounts are reviewed and opened in accordance with firm procedures and guidelines.
• Review customer documentation in accordance with US and International AML/KYC rules.
• Ensure that the account opening process satisfies the client’s needs by means of complete and thorough responses to account opening questions and concerns.
• Communicate with clients and internal stakeholders regularly.

• Positive, professional attitude and demeanor.
• Strong capacity for developing and retaining knowledge.
• Ability to maintain a fast pace and high standard simultaneously.
• Sound judgment when managing time and weighing priorities.
• Excellent written and verbal communication skills.
• Ability to thrive in a team environment and willingness to help in any situation.
• Ability to provide exceptional customer service.
• Practiced analytical reasoning and problem solving.
• Demonstrated PC knowledge including exposure to Microsoft Excel.

The base salary for this role will be $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at Ninja Trader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by Ninja Trader. Ninja Trader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Additional details on our total compensation package and benefits are listed below.

This role is based in Chicago, IL.

For Chicago-based employees, we follow a hybrid work schedule:
In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer 20 additional flex remote days annually and 5 Company Wide Office-Optional weeks tied to major holidays.

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by Ninja Trader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.