JCD Specialist - Analyst

Join to apply for the JCD Specialist - Analyst role at SMBC Group

SMBC Group is a top-tier global financial group headquartered in Tokyo with a 400-year history. It offers banking, leasing, securities, credit cards, and consumer finance worldwide.

Salary range: $63,000 to $75,000 plus incentive award.

Provides administrative support to Relationship Managers, maintains customer information, conducts KYC processes, coordinates loan and deposit processes for JDAD customers, and collaborates with other SMBC departments to complete customer account related tasks.

• Provide a high level of service to JDAD customers and maintain customer information in various databases. Assist customers in opening accounts and CMS and deposit business inquiries.
• Conduct KYC processes and collaborate with CPAD and BCDAD to complete customer account related tasks.
• Provide high-level administrative support for JDAD Relationship Managers.
• Perform scheduled activities using WIP, Ticklers, and Ad Hoc Reports to process daily work in a timely, accurate and proactive manner.
• Perform accurate record keeping of all transactions according to SMBC policy.
• Provide information necessary to prepare credit applications and memos.
• Prepare CMS and forex documents, brochures and proposals.

• Thorough knowledge and understanding of SMBC KYC and compliance procedures.
• Strong customer service skills.
• Problem solving ability to provide effective solutions to internal and external clients.
• Utilize cross cultural skills to liaise Japanese customers and Non‑Japanese Bank staff to ensure seamless customer service.
• Strong sense of teamwork and responsibility.
• Intermediate knowledge of corporate banking front, middle and back office functions.
• Understanding of all aspects of deal/loan administration functions and associated tasks.
• Strong verbal and written communication skills.
• Well organized with the ability to prioritize and multi-task.
• Excellent attention to detail.

• 0–2 years of specialized experience in Financial Services.
• Experience as a Deposit Relationship Manager with Budget Management Responsibilities preferred.
• Business fluency in Japanese & English.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as from an SMBC office. Candidates must live within a reasonable commuting distance of their office location.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities. If you need a reasonable accommodation during the application process, please let us know at