Specialist, Accounts Receivable

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

As an Accounts Receivable Specialist, you are a leader that helps ensure Coaction maintains a positive relationship with internal teams and external customers. You are a subject matter expert within your unit and trusted by your teammates to always deliver at 100%. In this role you are responsible for traditional AR duties and partner closely with internal and external partners to continuously improve our processes.

• Collaborate with our agents to collect open balances
• Research and resolve billing discrepancies
• Meet various daily, month end and quarter end due dates and respond to data requests, update documentation or present results as necessary
• Complete scheduled work on time and accurately and serve as a backup for other team members
  
  Participate in projects that cross the department on behalf of the AR team
• Proactively resolve internal and external customer questions about policy balances, acting as first point of contact when issues arise with your book
• Identify ways to improve efficiency while positively impacting Coaction
• Various administrative tasks

• Broad and deep understanding of end-to-end AR processes
• Strong Excel knowledge and ability to solve problems and create detailed analysis
• Initiative-taking, resolve issues effectively and timely with internal and external parties
• Ability to work flexible schedule to meet monthly and quarterly deadlines
• Clear verbal and written communication skills
• Solid planning & organizational skills
• Ability to create a positive team environment and successfully coordinate work activities
• Outstanding analytical and critical thinking skills with the ability to manage multiple tasks
• Applicants must sit in our Morristown, NJ office on our hybrid work schedule. This is not a fully remote position.

Salary range: $51,000-$66,000 + discretionary incentive bonus + benefits depends on various factors including, without limitation, individual and organizational performance. The offered rate of compensation will be based on individual education, experience, and qualifications. In addition, employees are eligible for a standard benefits package including paid time off, medical, dental, and retirement.

Coaction is an Equal Employment Opportunity employer. Coaction’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

If your application is selected, you will receive an email directly from the Coaction Recruiting Team at  asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.

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