Experienced Tax Professional - Remote

Overview

Remote Tax Professional at H&R Block. You will serve clients with diverse tax needs and receive support from an expert team with advanced tax training to help you be successful.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
• Grow your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and skill in technology (specifically MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or equivalent or higher.
• Must complete continuing education requirements and meet all IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using various tax and publication tools (e.g., IRS Publications/Instructions).

• Conduct tax interviews and support clients through virtual tools to guide them through self-service options.
• Contribute to business growth and client retention; promote additional products and services.
• Collaborate with leaders and peers to coordinate remote work impact on results.
• Continue to grow tax expertise.

We invest in our people by supporting their total well-being. Our benefits help associates plan for health, well-being, and financial wellness needs.

• Medical coverage with mental health support and coaching.
• 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit for associates, with no direct cost to you.
• Flexibility/remote opportunities, collaborative teams, and more.

We are committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong on the team. You will be part of an exceptional work environment recognized on Best Companies lists, with colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Accounting/Auditing and Finance
• Industries:
  Retail

2Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.