Fitted Windows and Doors Advisor - Virtual Design Hub
Eastleigh, Hampshire County, EX39, England, UK
Listed on 2026-03-10
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Entertainment & Gaming
Customer Service Rep
Overview
Fitted Windows and Doors Advisor Virtual Design Hub
Part time - Up to 30 hours per week
Shifts available Monday - Sunday, 8:00 am – 11:00 pm
UK notional hourly rate £13.71 per hour (inclusive of an additional £2 per hour between 10 pm – 5 am)
Hybrid working – this role requires a combination of in‑store and home working. In‑store duties can be based at any location across the UK.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas come to life.
What’s the job?Sales matter in this role, but your real focus will be the customer. You’ll ask questions, explore possibilities, and recommend the right finance, products and installation options. You’ll use software to produce inspirational designs that bring customer projects to life. Coordinating multiple projects and supporting customers both virtually and face‑to‑face, you’ll take them on a journey from inspiration to delivery, helping to make their dreams a reality.
WhatWe Need
You’re great at using technology but, more importantly, you have brilliant communication and relationship‑building skills as you’ll work closely with colleagues and installers to ensure we deliver the best service on every project. You’re motivated by targets and confident in converting your designs into sales. You work well as part of a team, you’re a good problem‑solver with a keen eye for design, and you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’sin it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies, helping us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
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