Sales Assistant - National Accounts - Group

Employer Industry: Insurance and Financial Services

Why consider this job opportunity:
- Salary up to $80,700
- Opportunity for career advancement and growth within the organization
- Hybrid remote work options available in specified locations
- Comprehensive benefits package including medical, dental, vision, and a 401(k) with company match
- Minimum of 18 days paid time off each year, plus additional paid holidays
- Supportive and inclusive workplace culture

What to Expect (Job Responsibilities):
- Handle inquiries from customers via telephone, email, chat, and fax, demonstrating advanced product knowledge
- Resolve complex questions from agents and escalate issues as necessary
- Initiate, execute, and communicate on various projects as required
- Collect, enter, and verify the accuracy of data related to the sales process
- Collaborate with other departments to ensure accurate documentation and maintain confidentiality

What is Required (Qualifications):
- High School Diploma or GED required
- 0-2 years of experience in customer service or data entry preferred
- Excellent working knowledge of company systems and sales processes
- Strong oral and written communication skills
- Detail-oriented with a focus on data accuracy and the ability to manage multiple tasks

How to Stand Out (Preferred Qualifications):
- One or more years of experience in a customer service or data entry role
- Familiarity with insurance regulations and billing concepts
- Ability to adjust schedule based on business needs
- Strong problem-solving skills and ability to diffuse customer concerns

#Insurance #Customer Service #Career Opportunity #Hybrid Work #Benefits #Inclusive Culture

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