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Remote Call Quality & Compliance Officer
Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-03-06
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for:
Utilita Energy Ltd
Remote/Work from Home
position Listed on 2026-03-06
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A leading energy supplier in the UK is seeking a Call Quality and Compliance Officer in Chandlers Ford. You will monitor customer interactions through calls, live chats, and provide feedback to enhance service excellence. The ideal candidate has strong communication and negotiation skills and experience in customer-centered roles. Opportunities for flexible working arrangements are supported. You will participate in facilitating call levelling sessions to maintain evaluation consistency.
Join a company that values diversity and integrity.
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