Attendance Monitoring Assistant

• 25 days annual leave (pro rata for part time) – plus bank holidays
• Permanent contract

Some key information

• 29.6 hours / 4 days per week
• 25 days annual leave (pro rata for part time) – plus bank holidays
• Permanent contract

We’re working to improve the lives of young people in Somerset – and you’ll be a key part of that.

As a member of our newly established Attendance Monitoring Service, you’ll support and work within a proactive, data-driven team to support school attendance across Somerset and ensure children have access to the education to which they’re entitled.

You will also work closely with other Council services and schools, building relationships, solving problems and making a difference to children’s lives every day.

• Reviewing and responding to school enquiries and providing advice
• Conducting enquiries relating to children missing from education
• Assessing removal from roll notifications to determine possible risk factors
• Working directly with support services, schools, other local authorities and national agencies
• Processing penalty notice requests and Police Safeguarding notifications
  
  Supporting the team in its continuous innovation and development of processes and systems

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Are educated to GCSE level, or NVQ Level 2 including English and Maths, grade C/4 or above.
• Can work flexibly to support other team members.
• Have experience of gathering and collating information.
• Can prioritise conflicting work demands, make decisions and produce highly accurate work.
• Have relevant experience working in an office environment, with excellent communication skills, both verbal and written.
• Excellent IT knowledge of systems including Microsoft Suite programmes.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work‑life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The salary for the role is Grade 14, ranging from £20,148 to £20,791 per annum for 29.6 hours per week.

For an informal chat about the role, you can contact Toby Jenkins, Service Manager on

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button – we can’t wait to hear from you.

This post requires a criminal background check via the Disclosure procedure.