Escrow Assistant; Remote
Glendale, Maricopa County, Arizona, 85318, USA
Listed on 2026-02-28
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Entertainment & Gaming
Customer Service Rep
Who We Are
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
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Curative position in an environment requiring focus, with speed and accuracy for reviewing and curing Title Requirements. Along with providing excellent customer service.
What You'll Do- Reviewing legal documents from prepared title commitments to resolve requirements for title clearance for closing
- Communication with internal and external customers on refinance and purchase transactions to obtain information for title clearance
- Responsible for monitoring a pipeline of files, keeping attention to detail and providing detailed notes until title clearance
- High School diploma or equivalent
- 2+ years experience in an escrow related field
- Texas escrow experience preferred, but not necessary
- Customer service skills
- Problem solving skills
- Strong organizational skills
- Knowledge of MS Office suite
- Excellent verbal/written communication skills
- Able to maintain professionalism and a positive service attitude at all times
- Strong detail orientation
Knowledge of company and/or client operating systems
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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