Parking Lot Attendant

Job Summary

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

$17.86 Per Hour

The Parking Lot Attendant plays a critical front-line role in ensuring a positive and welcoming experience for all visitors to the [University Name] campus. This individual serves as a key point of contact for guests, providing exceptional customer service, accurate information, and support related to campus parking. This role requires professionalism, reliability, and the ability to remain calm and courteous under pressure.

• High school degree required.
• Must hold a current and clear United States driver’s license.
• This position will require an average of 15-20 hours of overtime each week during the academic year.
• Must be able to work evenings, nights, and weekends.
• Must display a customer-first, solution-oriented attitude.

• Must be able to accurately and efficiently perform math functions (addition, subtraction, multiplication, division)
• Must display a customer-first, solution-oriented attitude.
• Patience and empathy.
• Ability to work well under pressure.
• Ability to clearly communicate directions and instructions.

• With an emphasis on outstanding customer service, greet and communicate with visitors to the University campus, including but not limited to parents, invited guests, vendors, customers, and Board of Trustee members.
• Serve as a liaison between guests and various departments providing directional and other information, always exhibiting courtesy, professionalism and respect, even when handling difficult circumstances.
• Ensure nametag is always prominently displayed on outside of booth when on duty.
• Regulate the space availability in parking areas; issue tickets to non-permit holders parked in permitted locations and issue other parking citations as appropriate.
• Monitor 2‑way radio and phones for emergency or change in daily routing.
• Respond promptly to radio calls in a courteous, professional manner.
• Work with emergency crews to allow access to affected areas to allow them to safely and effectively perform job responsibilities.
• Timely communicate critical updates as required.
• In an efficient manner, and at times in stressful circumstances, carefully and accurately calculate parking charges for customers, receive payment and issue change as appropriate, maintain accurate record of financial transactions, safeguard collected payments for submission in accordance with department protocols.
• Maintain a courteous, professional demeanor in all interactions.

• Standing for several hours at a time
• Bending at the waist
• Stooping
• Walking intermittently throughout the shift
• Twisting and bending of head and torso
• Able to lift up to 15 lbs. at a time
• Reaching overhead
• Repetitive wrist movement; use of fine motor skills e.g. to handle/count money, credit cards etc.
• Periodically work in conditions of extreme cold and heat
• Visual and cognitive capability sufficient to read and accurately perform mathematical calculations
• Drive a university vehicle

Not Applicable

In addition to completing an online application, please attach a resume and cover letter.

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100…