Compliance Specialist, Entertainment & Gaming
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-19
-
Entertainment & Gaming
Customer Service Rep
Job Title
Compliance Specialist - )
Posting InformationTHIS POSITION IS POSTED UNTIL FILLED. FIRST CANDIDATE REVIEW WILL BE JANUARY 27, 2025.
Temporary part‑time position expected to last until September 30, 2026.
About the DepartmentThe Department of Commerce aims to make sure Montana is the best place to work, live and play. We work alongside private industry and local organizations to create jobs, grow businesses, develop affordable housing and improve community infrastructure.
Job OverviewThis role monitors existing Home Repairs applications in the federal COVID‑19 Home ownership Assistance Fund (HAF) Program and reports to the Homeowner Assistance Fund Program Supervisor.
Responsibilities include:
- Communicate electronically and verbally with applicants to determine home repair needs.
- Initiate and respond to customer inquiries regarding home repair needs, including sending requests for financial information and verifying completed repairs with contract.
- Manage application and pertinent home repair data, track requests for research and information from internal and external sources, and maintain customer contact logs.
- Track and manage draw requests from contractors and construction close‑out documents.
- Maintain HAF records in accordance with regulations and governing laws.
Minimum Qualifications (Education and Experience)
- High School Diploma or equivalent.
- Two years of experience in customer service and/or a housing program (home repairs, construction, home ownership programs, housing stability supports, or similar roles) is highly desirable.
- Compiling and evaluating documentation from multiple sources.
- Understanding and evaluating construction documents and invoices to determine job completion.
- Analyzing and applying state and federal regulations.
- Compiling, organizing, and reconciling complex data.
- Standard office software operations.
- Excellent analytic skills and attention to detail.
- Communicate effectively with varied audiences (customers, servicers, counselors, legal staff, and coworkers) verbally and in writing.
- Manage large volumes of data.
- Exercise creativity to resolve problems.
- Work within time constraints.
- Work independently or within a team environment.
Work/life balance, health coverage, retirement plans, paid vacation and sick leave, holidays, and more.
How to ApplyApply online by submitting your resume. (You do not need to complete the “work experience” or “education & certifications” portion of the application; you only need to upload the requested documentation.)
- Look here to see the additional benefits! They include:
- Work/life balance
- Health coverage
- Retirement plans
- Paid vacation and sick leave and holidays
- And more…
- Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application.
- If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.
This position is fully remote from a location within the State of Montana. Specific conditions will be outlined as part of the job offer and must adhere to state policy. New employees may be required to complete training in person before the remote work schedules begin.
EEO StatementState government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
ContactInformation
Contact Name:
Shannin Danko
Contact Email: sdanko
Contact Phone: 406‑841‑2074
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).