Project Manager; Hybrid
Lititz, Lancaster County, Pennsylvania, 17543, USA
Listed on 2026-01-12
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Entertainment & Gaming
Customer Service Rep
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Clark National Accounts, a division of Clark Associates, has recently joined forces with Clark Pro, expanding our reach across Industries such as Restaurants, Retail, Entertainment, Senior Living, Hospitality, Business and Industry, Casinos, Health Care, and Higher Education. We provide equipment, supplies, project management, and partnership for customers across these verticals.
Key Role HighlightsProject Managers ensure new locations open on schedule. Daily duties include reviewing project specifications, quoting kitchen equipment and supply needs, and overseeing coordination, delivery, and ultimate success of each project. The Project Manager serves as the primary contact for customers during their first 30 days of operation, driving customer satisfaction, profitability, and continuous process improvement.
Travel RequirementsOccasional travel to company, vendor, or customer locations is required, ranging from 5% to 20% of the time based on partner needs.
Job LocationHybrid:
Located in Lititz (30 Citation Lane, Lititz, PA 17543). Two in‑office days per week, with remote work flexibility.
- Build strong, solution‑focused customer relationships.
- Own project quoting and scoping.
- Oversee end‑to‑end project coordination.
- Use product knowledge and communication skills.
- Think critically and solve problems proactively.
- Use data to inform decisions.
- Champion operational excellence.
- Maintain organized, transparent project tracking.
- Collaborate across teams for brand success.
- Work while sitting/standing and interfacing with a computer.
- Effective communication requires vision, hearing, and speech.
- Hands used for simple grasping, fine manipulation.
- Occasional bending, squatting, crawling, climbing, and reaching.
- Ability to lift, carry, push, or pull medium weights up to 50 lbs.
- Reliable high‑speed internet connection (75 Mbps download / 10 Mbps upload). Satellite connections not supported.
- Access to a home router and modem.
- Dedicated, noise‑and‑distraction‑free home office space with wired or strong wireless connection.
- Valid physical address; PO Boxes not supported.
- Capable of communicating via chat, webcam, etc.
- Legal residents of the specified states (full list omitted for brevity). H‑1B visa sponsorship not available; W‑2 only.
Minimum two years of professional experience, with a foundation in project management or related fields. Strong candidates may come from teaching, customer service, hospitality, nonprofit, operations, logistics, event planning, or other relevant backgrounds.
Strong Candidate Backgrounds- Teaching or education
- Customer service or retail
- Entrepreneurship or small business ownership
- Hospitality or food service
- Nonprofit or community work
- Operations
- Logistics
- Event planning or coordination
- And many more!
This role does not require a degree; relevant skills, experience, and alignment with core values are paramount.
Desired Traits & Skills- Sweat the details and solve problems with logic and data.
- Think critically and act decisively.
- Communicate clearly with teammates, partners, and customers.
- Remain calm and empathetic when situations get messy.
- Team‑first mindset and intrinsic motivation for excellence.
- Initiative and accountability for results.
- Find enjoyment in problem solving and continuous improvement.
- Embrace technology and quickly learn new systems.
- Thriving in a flexible, fast‑changing environment.
- Bonus:
Knowledge of restaurant operations or kitchen equipment and supplies.
- Medical, Vision, Dental
- PTO, Paid Maternity Leave, Paid Parental Leave
- Life Insurance, Disability, Dependent Care FSA, 401(k) matching
- Employee Assistance Program, Wellness Incentives, Company Discounts
- AT&T & Verizon Discount, Bonus Opportunities, Accident Insurance, Critical Illness Insurance, Adoption Assistance
- On‑Site Fitness Centers
- Dog‑friendly Offices
Qualified applicants will be contacted for a phone interview and may proceed to 1–2 additional rounds of in‑person or virtual interviews. Candidates receive clear next‑step contacts after each stage.
Company OverviewAn exclusive marketplace providing custom business solutions and streamlined distribution for modern multi‑unit operators, with custom solutions tailored to fit customer‑specific needs.
Cover Letter a MustInclude a compelling cover letter that highlights your interest and transferable skills. Tell us about the most challenging customer interaction you’ve navigated to stand out.
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