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Collections Representative - Remote
Job Description & How to Apply Below
Join to apply for the Collections Representative - Remote role at Inte Logix
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Pay rate: $16/hr
About the RoleIf you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! You will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Benefits- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal
- Career Advancement
- Handle inbound calls from customers
- Take payments on customer wireless, wireline and connect accounts
- Manage customer accounts by sending invoices, setting up autopay and ensuring the accounts do not get suspended
- Correct deficiencies or oversights as outlined by management and/or quality control
- Maintain good public relations
- Adhere to company attendance, punctuality, and meal and rest break requirements
- Maintain concentration and focus to meet performance goals
- React positively to an ongoing, changing environment
- Handle pressure when meeting deadlines and performance goals
- Maintain good working relationship with supervisors and coworkers
- Comply with FDCPA, state and city laws and provisions
- Assist Managers on special projects
- Perform additional duties as required by management
- Must be 18 years of age or older
- Dedicated workspace free from distractions
- Speed test results required (at least 10 MBPS download and 5 MBPS upload)
- Superb attendance
- Computer/technology savvy; able to operate multiple windows and tabs while speaking to customers
- Ability to remain engaged on the phone throughout shift
- Ability to apply basic mathematical concepts
- Excellent written and oral communication
- Call Center or Collections experience preferred
- High School Diploma or equivalent required; BA degree preferred
All job offers are contingent upon completion of a background check.
Seniority Level- Entry level
- Full-time
- Accounting/Auditing and Finance
- Business Consulting and Services
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