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Customer Service Rep

Remote Agent Experience Architect

Remote / Online - Candidates ideally in
Manchester, Hartford County, Connecticut, 06040, USA
Listing for: Bob's Discount Furniture
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading furniture retailer is seeking an Agent Experience Specialist to enhance agent and customer satisfaction through data analysis and cross-functional collaboration. The ideal candidate has at least 3 years of customer support experience and is skilled in identifying process improvements. This full-time role offers competitive benefits including medical, dental, and a 401(k) plan. The position is based in Manchester, CT, with remote options available.
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