Remote Cisco Voice Collaboration Engineer

TEKsystems Cisco Collaboration Engineer

TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise-grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms.

This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone.

• Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration.
• Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi‑tenant environments.
• Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments.
• Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures.

• CUCM (Call Manager)
• Unity
• IM & Presence
• Expressway
• CUBE (Session Border Controller)

• 4–6+ years hands‑on experience with Cisco UC and Collaboration platforms.
• Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes.
• Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies.
• Practical experience with major SBC platforms:
  Cisco CUBE, Ribbon, Audiocodes.
• Knowledge of hybrid architecture design and Control Hub management.

• CCNP Collaboration or higher (CCIE Collaboration strongly preferred).
• Experience with scripting and automation using Python and/or Power Shell, including API‑based provisioning.
• Familiarity with service provider / multi‑tenant collaboration environments, scaling considerations, and operational workflows.

• This role involves broad exposure across design, implementation, and operational support for complex Cisco voice environments.
• Candidates should be comfortable working in deep technical layers of SIP signaling, provisioning automation, and large‑scale Webex Calling infrastructure.

This is a Contract to Hire position based out of Anchorage, AK.

The pay range for this position is $50.00 – $70.00/hr benefits are subject to change and may include medical, dental & vision; critical illness; accident & hospital; 401(k) with pre‑tax and Roth; life insurance; disability; HSA; transportation benefits; employee assistance program; PTO.

This is a fully remote position.

This position is anticipated to close on Mar 15, 2026.

We are partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. With 80,000 strong, we serve over 6,000 clients, including 80% of the Fortune 500 worldwide. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.