IT Field Engineer

Currently working with a MSP who has successfully delivered IT support and consultancy services for the past 30 years to a world-renowned international client base with a focus on the professional and financial services sector, including leading private equity, venture capital, and top UK law firms.

They are looking to hire a well-established Field Engineer to provide onsite and remote support to their clients.

They are growing their team and now looking for a strong field engineer, to provide onsite technical advice and support to a range of (London-based) blue‑chip organisations. During these proactive onsite visits, you will work closely with customers, gaining their trust and working collaboratively to find solutions to their support issues.

Job Title:

Field Engineer

Location:

Office in London (The contract is home based but will have a rota for client visits in which travel can be expensed)

Start: ASAP

Must have:

• Experience of delivering IT support on client sites (ideally as a Field Engineer)
• Excellent knowledge of Windows deployment and support
• Hands‑on experience with Intune and/or SCCM
• Experience of cloud technologies, ideally M365 and Azure
• Knowledge of network troubleshooting
• Exchange Online and Mimecast
• Hardware support of network, desktops, laptops, mobiles, printers and peripheral devices
• Knowledge of network troubleshooting, firewalls, Wi‑Fi and mobile devices
• Previous experience of delivering IT support to senior VIPs and administrators in person