Quality Technical Specialist- Cinncinati, OH

Quality Technical Specialist

US Citizenship is required for this role

If you're ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity, on-site in our Cincinnati location, for a Quality Technical Specialist to join our growing Technical Publications Division. Our three divisions, Engineering and Test, Technical Services, and Mission Systems, make DTB a diverse and welcoming place to work and thrive.

Dayton T. Brown, Inc.'s technical writers, illustrators, engineers, programmers, analysts, logisticians, and data specialists provide world-class technical documentation, information systems, training programs, and logistics data support services. We are experts in mechanical, electrical, and hydraulic equipment that will perform systems analysis, information development, technical writing, data conversions, and graphics preparation, while providing solutions for today's sophisticated delivery requirements.

Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications, including the ever-evolving S1000D standard.

We are seeking a qualified and motivated Quality Technical Specialist to join our team in a full-time, on-site capacity. This position is based in Evansville Ohio and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role. The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations. If you thrive in a dynamic, in-person work environment and are ready to contribute to impactful projects, we encourage you to apply.

You will also be responsible for the following:

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers, illustrators, engineers, and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
• Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Support Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on-time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

• 2 or 4-year degree/or equivalent experience.
• 3+ years' experience in quality assurance for technical documentation or publication development.
• Knowledge of technical writing standards and style guides.
• Familiarity with S1000D standards.
• Experience with content management systems (CMS), version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Solid analytical skills with experience in collecting and reporting QA metrics.
• Strong organizational and communication skills.
• Strong relationship building, decision-making and problem-solving skills.
• Ability to work in pressure situations.
• Strong computer skills and be…