Mechanical Service Engineer
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-07
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Engineering
Systems Engineer, Engineering Design & Technologists, Mechanical Engineer, Manufacturing Engineer
Location: City of Rochester
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Benefits/Perks
- Competitive Compensation
- Flexible Work Environment
- Travel
We are seeking a highly motivated Mechanical Applications / Service Engineer to join our team! This role combines support of metrology systems around product engineering and service. Specifically, your responsibilities will include customer interfacing, customer support, training, mechanical design and system troubleshooting.
Initially, the work involves frequent customer visits across the U.S., supporting system debugging, hardware troubleshooting, system maintenance, robot training, and precision optical system alignment that our customers depend on for production. You may also be able to recommend product software changes and improvements based on customer needs.
Mechanical design work will include but is not limited to: generating fixturing, designing automated platforms, new product design and packaging. Work will include both direct and indirect customer interaction. Will need to generate organized BOMs and assist with and/or lead sourcing efforts. You must be able to write well and communicate clearly with others
Location & Work EnvironmentThis is a hybrid role consisting of remote work, work in LMS laboratories, and extensive travel to customer sites across the U.S. and select international locations. Training may take place in Germany, New York, Florida, Oregon, and California. Lodging will be provided during company-required travel. A valid passport is required.
Key Responsibilities- Learn and understand the operation and applications of Corning metrology instruments.
- Design and develop new products or fixtures using Creo or Solidworks.
- Produce product documentation including detail drawings under CAD.
- Design and develop methods and recipes in UMS for testing of precision mechanical parts.
- Transfer new product designs into manufacturable products.
- Develop customer acceptance and testing procedures for metrology instruments.
- Install and troubleshoot new computers, upgrades, network equipment.
- Install and troubleshoot new computers, network equipment, software upgrades, motion control systems and robotic systems.
- Perform metrology instrument installations, customer demos, user training, etc.
- Strong mechanical aptitude and problem-solving ability
- Experience using CAD software (Solid Works, AutoCAD, Creo)
- Ability to read and interpret technical drawings, including GD&T
- Familiarity with Microsoft Office (Word, Excel)
- Self-motivated, organized, and able to work with minimal supervision
- Strong math, written and verbal communication skills
- Willingness and ability to travel frequently
- Experience with 3D printing (Markforged preferred)
- Experience with robotics, motion control systems, and automation
- Knowledge of C# under Visual Studio
In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and complete the required employment eligibility verification upon hire.
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