Energy Efficiency Consultant, EV Implementation; Hybrid

Position: Energy Efficiency Consultant, EV Implementation (Hybrid Schedule)
Eversource will not offer immigration related sponsorship for this position   Applicants who require immigration sponsorship-either now or in the future-should not apply   This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation  e g , H 1B, OPT, STEM OPT, CPT, TN, J 1, O 1, etc   

_Eversource supports work life balance by offering hybrid schedules for certain roles  Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics  Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs  These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance  All applicants must be able to work up to five days in the office if needed  for example: emergencies, training, or other business needs  or should the policy change _

If you're passionate about sustainability, take this opportunity to join a team of professionals connected and motivated by a common commitment to the environment and furthering clean energy initiatives in our region  Within this high growth, fast paced, and entrepreneurial environment, you get the opportunity to make an immediate impact on reducing carbon emissions in our region

This position is responsible for providing project and program management to residential and commercial customers for the Electric Vehicle  EV  Charging Program  The Energy Efficiency Consultant, EV Implementation supports the development, promotion and implementation of EV initiatives to meet established goals under the direction of the Supervisor and/or Manager of Electric Vehicle Implementation  This position is also responsible for all reporting required by state regulators and oversight of project installers and partner organizations involved in this program  To support program participants, this position will engage with customers, installers, and communities, as well as manage program payments, approve program applications, and assist in the process of continuously improving program operations

This is a hybrid role

** Essential Functions*
* + Directly processes customer applications and customer payments, or coordinates with third party vendors to deliver rebates for the residential, fleet, multifamily, and Direct Current Fast Charger  DCFC  EV Charging Program within Service Level Agreements  Program delivery includes adopting all Eversource established procedures and regulatory requirements
+ Ensures compliance with and recommends appropriate updates to leadership to implement cost effective program, policies, procedures, and processes
+ Works with internal and external stakeholders to refine optimal electric vehicle charging strategies to meet key program objectives
+ Works with industry stakeholders and local communities across Eversource territory to raise awareness of EV Charging Program
+ Stay up to date on the managed charging capabilities of electric vehicle supply equipment  EVSE , vehicle onboard telematics, and aftermarket onboard diagnostic port or dongle equipment
+ Work with EVSE and vehicle original equipment manufacturers  OEMs  to integrate their equipment into the Program and Distributed Energy Resource Management System  DERMS  
+ Coordinates with management to assist with Program financial and operational performance reporting, including key performance indicators, budgeting, forecasting, and regulatory reporting, as needed
+ Works cross functionally with Eversource colleagues to develop and implement enhanced procedures for continuous process improvements for the EV Programs
+ Collaborates on RFPs for selection of outside vendors to help administer EV program, as applicable
+ Interacts with customers and resolves concerns and complaints as necessary
+ Assists in the development of customer education materials with a particular emphasis on consumer protection and low income participation
+ Fosters and supports the development of a company culture that promotes high customer satisfaction

** Qualifications*
* _Technical Knowledge/

Skills:

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+ Requires working knowledge of clean energy policy and program management  Also requires knowledge of budgeting and financial reporting best practices  Ability to use PC desktop applications with proficiency  i e , Word, Excel, PowerPoint, etc    Requires strong communication and interpersonal skills
+ Understanding of electric vehicle charging and utility DR and peak demand reduction programs and load profiling

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Education:

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+ Bachelor's Degree in Engineering, Business, Public Policy, Financial, related disciplines, or equivalent experience

Ex _perience_ :

+ Three  3  plus years of relevant experience in technical sales, project management, engineering, managing complex,…