Dowty Field Service Representative

Job Description Summary

As a Dowty Field Service Representative, you will play a key role in providing direction and support to work groups to achieve assigned objectives. This position primarily involves supporting and maintaining the R391 (C130J) Composite Propeller System and its related components at a customer site, with possible travel requirements of up to 25%.

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.

• Provide on-site interpretation of data and technical instruction.

• Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate.

• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.

• Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support.

• Assist customer in scheduling maintenance and workload.

• Assist in ensuring parts meet established schedules.

• Make recommendations on findings.

• Review effectiveness of maintenance actions in order to identify training needs.

• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.

• Perform intermediate and depot level maintenance.

• Perform hands‑on repair and maintenance tasks, including disassembly, inspection, and assembly of the Composite Propeller System and its related components.

• Bachelor's degree from an accredited college or university, OR a high school diploma/GED with at least 4 years of aviation experience in a field service or maintenance role, OR an FAA Airframe and Powerplant Certificate.

• Ability to travel up to 25% worldwide annually.

• Able to lift minimum of 65 Lbs.

• At least 2 years of experience performing extensive repairs, conversions, and maintenance work on engines and/or propellers.

• Must be able to pass a non‑DOT drug test and a background check.

• Must be a U.S. Citizen as per Contract.

• Strong oral and written communication skills.

• Strong computer skills (Microsoft Office, Excel, Power Point), including data manipulation.

• Attention to detail.

• Strong team player with experience integrating across various organizations.

• Self‑motivated individual with proven ability to handle multiple tasks in a high stress situation.

• Demonstrated ability to analyze and resolve problems.

Join GE Aerospace and be part of a team that’s redefining the future of flight. This role is subject to U.S. export control laws and regulations. Candidates must meet export control requirements to be considered.

This role requires access to U.S. export‑controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.