Hydro Services Manager

Job Description Summary

The Hydro Services Manager operates within the West Service Hub of GE Vernova Hydro North America. The Hydro Services Manager is responsible for identifying and/or responding to and managing the Service needs of Hydro Power Plant owners within the geographical area covered by the hub location. Transactional service activities, also called Plant Support activities, are the services provided to Hydro Power Plants such as Spare Parts, Technical Assistance, Condition Assessment, Maintenance and Repairs.

Related products are mainly Hydro Turbine and Generator products.

Hydro Services Manager

The Hydro Services Manager will report directly to the West services leader.

During the bid stage of a project, the plant support project manager will be leading and doing the technical and commercial offer with the support of the hub engineer, the Quality team, the field operation representative and the sourcing representative. During the project stage, the Hydro Services Manager will act as a project manager and main point of contact to the customer, with the same Services supporting team as in the bid stage.

In his/her role, the Services project manager will:

• In collaboration with the sales manager and Services regional leader, be part of the commercial strategy to develop Services activities
• Conduct site visits, client meetings, listen to customer needs and be ready to detect client issues and promote adequate technical solutions
• Deliver Services commercial and technical proposal with the support of the Services regional team
• Be the project manager to drive the execution of the services job with respect to time, quality, and costs commitment
• Build strong relationship and intimacy with GE Vernova client while demonstrating success in the execution of the jobs
• GE Vernova provides high-quality services to customers/clients located across the globe and the employee must be able to provide services in an efficient manner aligned with the standards of excellence of the company

Required Qualifications:

• Bachelor’s degree from an accredited university or college in mechanical or electrical engineering or business administration
• Minimum 7 Years professional experience including:
  • experience in Project management (small size/fast track projects/services projects)
  • experience in rotating machines industry
  • experience in customer negotiations
• Ability and willingness to travel to Hydro Power Plants 30% of the time

Desired

Qualifications:

• Experience in a commercial role or commercial proposal development role
• Engineering or Field Operation experience is valued
• Knowledge of the Hydro customers in the area is valued
• Service Mindset
• Customer focus and commitment
• High Say/Do ratio, High responsiveness and agility
• Pro‑active, Flexible, Autonomous
• Problem solving oriented and independent
• Business acumen
• Leadership capabilities to energize the local team, and create positive momentum
• At ease with IT tools, incl. MS suite office
• English - full professional proficiency

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

Remote:
This is a remote position. For candidates applying to a U.S. based position, the pay range is between $ and $. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: ineligible.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates sponsor certain employee benefit plans or programs. GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No…