Delivery Assurance Field Rep

Overview

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

Delivery Assurance Field Rep

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates and identify delivery issues; manage sustainable corrective improvement actions. This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel.
• Make detailed observations, gather part and process data, interpret/analyze data, ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates. Estimate or revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate/track action items to closure.
• Develop positive, customer-facing relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.

• History of customer facing interaction
• Familiarity with MRP, production scheduling, delivery estimation, risk analysis, crisis mitigation, and sub-tier supplier involvement
• Experience with warehousing, shipping and distribution
• Assessing supplier health / supplier development

• Knowledge of purchasing and quoting processes
• Evaluating production capacity in a manufacturing environment
• Planning of material / inventory / tool / buffer stocks

• Experience with manufacturing processes
• Ability to read/interpret drawings including GD&T and critical characteristics (KPCs)
• Involvement with process planning and production readiness reviews
• Familiarity with Control Plans and Operating/Work Instructions
• Exposure to Lean methodologies and tools
• Knowledge of material packaging and handling

• Experience with quality systems and industry standards compliance (including process and material certs)
• Knowledge of part qualification requirements (including PPAP/FAI processes)
• Understanding proper measurement/inspection tool use and requirements
• History identifying and resolving part quality and delivery issues, including use of formal problem solving tools and NCM requirements
• Familiarity with Six Sigma methodologies, tools, terms

• Experience working within AS9100, ISO
  9001 environments
• Creating work instructions
• Proficiency using MS Office suite

• Self-motivated, disciplined, and organized
• Passion for developing technical and business solutions
• Ability to persuade and influence without authority
• Superior customer/supplier interaction
• Excellent verbal and written communication skills

Pay Range: $24/hour - $27/hour

Compensation decisions are based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

This position will be performed at supplier sites within Florida and remotely.

• You must be able to commute to and from the locations with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel requirements: 100% travel is required.

Citizenship requirement: U.S. citizenship is required.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability

Note:

This posting reflects the requirements and responsibilities of the role and any statements about benefits are subject to eligibility.