Solutions Engineer; Remote

JOB PURPOSE

This role combines engineering precision, commercial acumen, and innovation to deliver operationally feasible, cost‑effective, and sustainable solutions for new and existing customers across the global DP World network. The Solutions Engineer – Contract Logistics will play a pivotal role in designing winning, customer‑centric logistics solutions that strengthen DP World’s market leadership in integrated supply chain services.

• Solution Design & Business Winning
• Lead the design of end‑to‑end warehouse and distribution solutions for customer RFQs, bids, and renewals.
• Translate customer requirements into optimized layouts, process flows, storage strategies, and automation concepts.
• Develop compelling solution narratives and data‑backed value propositions that position DP World as the logistics partner of choice.
• Support business development teams with engineering models, costing, and technical content that enhance bid competitiveness and win rate.
• Partner closely with Operations, Commercial, and IT to ensure designs are implementable, scalable, and aligned with DP World standards.
• Build detailed models to analyze order profiles, SKU velocity, throughput, and other parameters.
• Create 3D and AutoCAD layouts illustrating optimal space design, MHE zoning, and picking strategies.
• Assess automation and technology enablers (e.g., AMRs, AS/RS, robotic picking, conveyors) for business cases that drive long‑term value.
• Support continuous improvement initiatives to ensure designs deliver expected ROI and KPIs.
• Collaborate with engineering, automation, and operations teams to benchmark and replicate best practices.
• Work with Finance and Procurement to define accurate cost‑to‑serve models, capex estimates, and supplier comparisons.
• Represent the technical function in customer presentations, solution walkthroughs, and bid reviews to communicate DP World’s engineering credibility and value.
• Support implementation handover to ensure smooth operational start‑up and design integrity.

• Bachelor’s degree in industrial engineering, supply chain, or a related discipline.
• 1‑2 years of warehouse‑related engineering experience in 3PL, solution design, warehouse engineering, or supply chain optimization.
• Strong expertise in MS Office Suite (incl. Visio), AutoCAD/Sketch Up/Twin Motion or similar layout and flow design tools.
• Exposure to warehouse operations/engineering within Tech, Consumer, FMCG, Retail, or E‑commerce sectors.
• Bilingual (English, Spanish, Portuguese, French) – preferred.
• Lean Six Sigma/Green Belt certification is an advantage.
• Ability to travel up to 25% of the time.

• Exceptional communication – articulate, clear writing and speaking, confident presenting to all levels.
• Analytical problem solver – identifies root causes, develops creative solutions, remains composed under pressure.
• Detail‑oriented precision – ensures accuracy and quality in every deliverable.
• Critical thinker – identifies logical gaps, applies sound judgment in dynamic situations.
• Collaborative and self‑driven – works effectively independently and within diverse, multicultural teams.
• Results‑oriented and agile – manages multiple priorities with a “can‑do” attitude, meets deadlines.
• Professional integrity and confidentiality – upholds discretion and data protection.

• Design and implement supply chain solutions from large scale geographical optimisation down to small scale process and line station design.
• Work closely with Business Development/Account Management, Launch and Operational teams to develop and implement solutions for new and existing business.
• Facilitate the application of lean principles and tools (5S, value stream mapping, pull systems, etc.) and recommend improvements.
• Assist with ongoing development and enhancement of standardised engineering tools and methods.
• Direct implementation of work standards through time studies and accepted methods.
• Make informed recommendations on capital equipment purchase or lease, manage project engineering equipment budget, and report status to Project Manager and Launch team.
• Develop concepts for formal customer proposals, including…