Imaging Field Service Engineer

Company Description

Capstone Imaging Services specializes in providing tailored solutions to meet the equipment and technical maintenance needs of healthcare facilities, private practices, and imaging centers. With a commitment to excellence, the company ensures access to industry-leading equipment management and expert sourcing. Capstone Imaging Services is dedicated to delivering reliable and efficient services to support the unique needs of its clients in the healthcare and imaging industry.

This is a full-time role based in the Chattanooga, TN area for a Field Service Engineer. You will be joining the small iron team, specifically regarding x-ray, ultrasound, and mammography. The ideal candidate will possess a strong core knowledge with Siemens and GE products. The Field Service Engineer will be responsible for performing equipment installations, preventive maintenance, repairs, and technical troubleshooting on medical imaging devices.

The role includes providing outstanding customer service for facilities, addressing technical inquiries, and ensuring operational efficiency of equipment. By diagnosing and resolving technical issues, the Field Service Engineer plays a key role in supporting the industry’s equipment needs.

• Maintenance of electronic equipment, either in or out of a healthcare environment.
• Experience with MS Office applications, e.g., Word, PowerPoint, Excel, and Outlook.
• Desire to work with our latest technology and learn about new software and hardware solutions.
• Passion to deliver customer centric solutions.
• Ability to work independently with minimum supervision, a self-starter and manage own schedule.
• Flexibility to travel for day-to-day work and required company training.

• Associate degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Expertise in troubleshooting, diagnosing, and solving complex technical issues.
• Strong customer service skills through clear verbal communication with customers that explains the diagnosis of the event.
• Must be able to be compliant with hospital credentialing requirements.
• Ability to work professionally with all levels of hospital organization staff.
• Excellent organizational, time management, written and verbal communication skills.
• Ability to travel regionally >75% of the time.
• Ability to function within and support a team environment and build strong working relationships.
• Problem‑solving skills, ability to evaluate situations and prioritize factors in decision making.

Life insurance, paid time off.

Capstone Imaging Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Flexible work from home options available.