Senior Technical Service Specialist

Job Title:

Senior Technical Service Specialist

Requisition

Location:

Warrensburg, MO, US,

Home-based Position:
No

Regular/Temporary:
Regular

Job Type: Full-Time

Ener Sys Advanced Systems (EAS) is a specialized division of Ener Sys—a global leader in stored energy  for industrial applications. EAS focuses on cuttinglte innovative energy solutions for the aerospace, defense, and medical industries
. As we continue to grow, we’re looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.

Certain positions at Ener Sys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a “U.S. Person” under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a Fontı position.

What We Offer:

• Generous Time Off – 3+ weeks of paid time off, plus 11 paid holidays
• Comprehensive Benefits – Medical, dental, and vision coverage for employees and dependents at a discounted rate
tarjoa mitadli Financial & Career Growth
– Life insurance, short‑term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan
• 401(k) Matching – 100% match at a 6% contribution level
• Innovative Culture – We value excellence, teamwork, and long‑term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees’ skills and career development.

At EAS, we don’t just build batteries – we power systems and devices that protect not only individual citizens but communities across the world.

If you’re excited about working in an innovative, fast‑paced, high‑tech environment, where your contributions make a real impact, we’d love to hear from you!

Learn More About EAS

Plans, coordinates, and generally supports activities concerned with installing batteries and associated equipment, investigating and resolving customer reports of technical problems with batteries and charging systems, and eliminating future operational or service difficulties by performing the following duties as listed in the Essential Duties & Responsibilities section. This includes applications engineering efforts related to all Land, Sea & Air products and chemistries.

• Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, ISO
  9000 and AS9100.
• Occasionally travels to customer sites to inspect, evaluate, diagnose, and repair Ener Sys batteries and associated equipment.
• Provides technical assistance to various Ener Sys customers during storage periods, battery installations and maintenance availabilities.
• Coordinates with Ener Sys laboratories for the removal, disassembly, and analysis of batteries to detect defects and/or better understand performance.
• Diagnoses and troubleshoots battery monitoring equipment as well as other associated vehicle (aircraft, land vehicle, submarine, robotic) electronic equipment related to Ener Sys batteries.
• Provide technical support to end users through assistance in the selection of the appropriate product and battery technology followed by training on the proper use and maintenance of Ener Sys batteries in their applications and then, as needed, help in resolving any application issues that may arise. Provide feedback to Ener Sys Product Engineering so that continuous improvement in products is achieved and customer satisfaction is enhanced.
• Provide additional assistance on an as needed basis to other members of Sales, Service, and Engineering teams on special projects as they develop through the normal course of business. These could include, but are not limited to; customer visits, supplier visits, conference and trade show support, literature review and custom order reviews.
• Maintains a safe, orderly, and clean working environment.

• Bachelor’s degree in a technical discipline…