Field Engineer Program, Field Service Engineer - Nashville, TN

Job Title Full Time - Field Engineer Program, Field Service Engineer - Nashville, TN - July 2026 Job Description

Full Time - Field Service Engineer Program – Nashville, TN - Summer 2026

Are you interested in a Full-Time opportunity with Philips? We welcome individuals who have recently completed or will soon complete an associates’ program (or undergraduate) to apply to our paid training program in Field Service Engineering to include modality training, in preparation of transitioning to a full territory Field Service Engineer position. The positions are available across North America.

Allow your passion for improving lives to shine in this role where you will learn to provide excellent customer relationship management skills through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

Your role

You will be trained to:

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
• Act participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and time frames including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
• Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
• Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if

• You have recently completed or is an upcoming graduate with an Associate or Bachelor’s Degree in Electronics or Electronics Technology, Biomedical Instrumentation, Mechatronics, or similar
  • (or BSEE/BSEET/BSME/BSMET)
• You’ve acquired previous internship or co‑op experience in a diagnostic imaging (field or hospital-based) service environment or in electromechanical industries, preferred
  • Preferred experience in diagnostic x‑ray/cardiovascular/cath labs/imaged guided therapy equipment., or similar in a regulated industry

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
• Must be willing to relocate within the Service Zone upon promotion to Field Service Engineer 1 (Grade 35) after the successful completion of your first year of training. Candidate will be eligible for up to a 10K relocation bonus upon promotion reassignment, subject to other applicable factors.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
  • Work flexible hours (based on business needs to include overtime, weekends, and on‑call rotations)
  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment

How we work together

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities,…