Field Applications Engineer

Overview

Use precision when making your next career move. Leverage your engineering background and join a global industry leader where you can expect competitive compensation, excellent benefits (including an ESOP!), and the opportunity to make your mark on the organization.

PPI
, a worldwide industry leader in conveying components, is seeking a Field Applications Engineer to join their team based in the Southern Alabama/Southern Georgia area. This position will cover the southeast US region.

This is a critical role responsible for field engineering support of all Precision Inc. products within the Southeast US territory and/or products including but not limited to technical product performance issues (SARs), product applications and gathering of technical data to quote and produce PPI-Global products.

• Bachelor’s degree in an Engineering field from a four-year college or university or an equivalent combination of education and experience (e.g., a two-year technical degree with three to five years of related experience and/or training).
• Ability to travel 50%.
• Valid driver’s license and passport.

• Exceptional Benefits package – Including world-class health benefits the 1st of the month after employment begins, dental benefits at no additional cost, 2 weeks of paid vacation upon hire, 9 paid holidays and 2 floating holidays, paid volunteer time, 401k and more.
• Wealth-building ESOP program — PPI is proud to be an employee-owned company. You will earn shares of the business as you become more tenured and build wealth as an employee-owner of PPI.
• Competitive compensation package — exact rate based upon your experience.
• Career advancement and Growth — Now is an exciting time to join PPI and make a substantial impact on the organization. As PPI continues to grow, there will be many opportunities for upward mobility.
• Projects and Equipment — You will never get bored and enjoy working on projects involving continuous improvement, waste elimination, a wide variety of equipment and products, and more.
• Schedule — The standard working hours are 7:00 a.m. to 5:00 p.m., Monday through Friday. Field Engineering assignments may occasionally require additional evening or weekend work.
• Stability and Innovation — PPI’s culture focuses on innovation and dedication to staying at the forefront of the industry, which has allowed them to experience continued success for nearly 50 years.

• Respond to customer needs within the assigned territory and/or product range. The assigned territory will require a focus on Industrial and Heavy Mining Conveyor products. The position also includes providing technical support services over the phone for the Sales Ops organization, especially while working in the home office when not traveling.
• The position is primarily domestic with some international travel. This position requires a minimum 50% travel commitment with the ability to drive and/or fly for extended periods.
• Have responsibilities related to accounts or projects within the territory. On-site services include surveys, technical product information, conveyor design training, conveyor component training, problem solving, root cause analysis, and applications engineering. In addition, this position requires the ability to successfully conduct failure analysis and resolution with internal and external reporting.
• Establish good communications and a working rapport with Product Engineering and the Territory Sales team to ensure a high level of customer service is delivered. This includes weekly / posted communication of travel itineraries to your supervisor and other affected team members.
• Understand Precision Inc. products and the applications in which they are used.
• Be responsible for labor reporting when Precision Inc. will charge for field services, including details of work performed, time required for completion and cost charged to the customer for said work.
• Be responsible for adherence to all safety rules and guidelines as specified by Precision Inc and any facility being visited. This includes obtaining a Certificate of Insurance (during…