Project Start Up Engineer

At Vertiv, we design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted service provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud services.

Project Start Up Engineer at Vertiv is responsible for leading the technical start-up of large, high-profile orders as directed by the Site Leader and Senior Project Start Up Engineer. The role may require working under direct supervision or independently based on training and experience.

• Render on-site and phone assistance to customers.
• Perform work-related tasks according to company guidelines for scheduled maintenance.
• Implement Field Change Notices according to published guidelines.
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.

• Operate in a safe manner in accordance with published safety guidelines.
• Must wear appropriate PPE as per company guidelines and job duties.
• Adhere to work hours policy guidelines.
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.

• Provide accurate and timely reporting according to company guidelines.
• Time cards, expense reports, mileage reports, ticket closures, and related forms.
• Maintain individual inventory in accordance with company policy.
• Maintain company property according to company policies.

• Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment.
• Aim to achieve a first time fix for customer equipment.
• Maintain customer satisfaction rates according to company guidelines.
• Attend customer meetings as required.

• Maximize productivity by combining service opportunities.
• Complete all work in an efficient and timely manner.
• Capable of making technical decisions under pressure.
• Maintain productive utilization rate according to company guidelines.
• Perform inventory cycle counts according to company guidelines.
• Adhere to company dress code and safety regulations.
• Meet or exceed on-site response time requirements for each customer.
• Understand and comply with company startup/escalation processes and procedures.

• Equivalent industry experience and/or technical or undergraduate degree.
• Strong interpersonal skills.
• Professional and reliable; team player.
• Familiarity with electrical/electronic test equipment and fundamentals.
• Ability to read and interpret electrical diagrams and blueprints.
• Ability to perform basic site evaluation including environmental temperature and general operating conditions.
• Elementary fix/repair techniques based on directed supervision; capable of returning unit to full operating condition under supervision.
• Ability to summarize and report all work related tasks performed.
• Strong skill sets:
  • Communication skills
  • Customer service skills
  • Troubleshooting skills
  • Safety procedures
  • Organizational and planning skills
  • Computer skills
  • Mechanical aptitude

• Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
• Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. PTO scheduled in advance can and will be accommodated.
• Does NOT require relocation to a Vertiv headquarter or regional office at this time.
• This is “project work” which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress.
• Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and “home office” work.
• Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at “home base” depending on project schedule. This varies based on the phase of the project.
• Expect to receive accelerated on-job-training (OJT) and experience due to…