Field Service Engineer - Remote - Chicago Area
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-23
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Engineering
Field/Service Technician, Systems Engineer
Overview
The primary responsibility of the Field Service Engineer is to provide timely service and support for all Bioprocess products and accessories in the Central US. As the Field Service Engineer (FSE), you will act as the primary liaison between all North America customers and colleagues regarding service, parts and support for these products. You will perform installation, start-up, repairs, calibrations, operator training and maintenance on all Bioprocess products.
This position is location specific - any change of address located outside of your hired location will require approval in advance.
The Field Service Engineer will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
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