Operational Excellence Project Manager

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The role will support, manage and deliver continuous improvement and efficiency projects across Major Projects and Highways. It will be undertaken as a key member of the Production HUB delivering Lean as a Service. The improvement projects will focus on process improvements that drive productivity, improve safety, and create effective and efficient ways of delivery. They will support the business in achieving and sustaining our commitment to ISO
18404, providing evidence of the use and implementation of Lean tools and techniques. Serving as a facilitator of continuous improvement, they will involve colleagues and supply chain partners to create and sustain a culture that contributes to achieving the project commitments and wider business strategies.

• Within area of responsibility analyse current work practices to identify areas for improvement and educate how to improve business and deliverable processes. Devise and test solutions and roll out new ways of working.
• Participate in the delivery and management of our Rhythm of the Business process for project delivery (SIC, CP & TMR) go/no-go decisions.
• Perform workplace audits and streamline processes within area of responsibility.
• Process mapping, value stream mapping, identify inefficiencies in productivity with a particular focus on layouts, sequencing and programme improvements.
• Recommend to management changes that can cut waste from operating procedures.
• Deploy appropriate methodologies to problem solving and support teams to solve problems. Ensure the escalation process for problem solving is effective.
• Demonstrate performance excellence behaviours within the business and champion performance excellence.
• Support the business in establishing “best practice” methods and share with the wider industry.
• Implement standard work, visual factory and error proofing (poka yoke).
• Undertake continuous training and development of the project team and supply chain partners.
• Support and coach other less experienced team members.
• Foster the growth of Operational Excellence behaviours within the business through coaching, mentoring, and training teams and championing performance excellence.
• Support the development of our strategic delivery and supply chain partners on site to ensure they are part of the improvement process and culture.
• Liaise and communicate with other departments, customers, suppliers and other service providers.
• Ensure an effective interface with other departmental staff is maintained.

• Understand lean principles, its tools and techniques.
• Awareness of ISO
  9001, ISO
  44001 and ISO
  18404 would be an advantage.
• Good communication and interpersonal skills.
• Ability to present data effectively.
• Analytical and problem‑solving skills.
• Understanding of cost and financial impacts.
• Ability to work on own initiative.

• Relevant business, commercial, manufacturing or engineering degree preferred.
• Experience of applying Lean tools and techniques within a working construction environment; continuous improvement and problem‑solving, process improvement and Poka Yoke (error proofing) techniques.
• Lean Six Sigma Green Belt or equivalent qualification.
• Substantial process improvement experience with demonstrable knowledge.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining vital infrastructure that supports national economies and strengthens communities.

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working where roles allow.
• 25 days paid annual leave (pro rata).
• Family‑friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Balfour Beatty’s Major Projects business is delivering some of the UK’s most complex and iconic infrastructure projects including HS2, the new high‑speed…