Senior Electrical Field Service Representative

Overview

Eaton’s Engineering Service & Systems Division is seeking Senior Electrical Field Service Representatives to join our teams in Kennewick, WA and Boise,  role offers a company vehicle and a guaranteed 40-hour paid week. Travel for this role is 50% with a territory covering Washington, Idaho, Montana, Wyoming, and Oregon. Relocation assistance is available.

The expected annual salary range for this role is $82,500 - $121,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
• Manage small projects independently and lead FSR teams on larger projects
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Cultivate strong relationships with customers, team members, and partners
• Mentor less experienced technicians
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches

• Successfully complete and maintain compliance with Eaton’s safety program and policy;
  This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
• Submit to periodic customer required background and drug screenings
• Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
• This position requires you to drive an Eaton vehicle
• Must be able and willing to obtain Department of Transportation (Use the "Apply for this Job" box below). qualification and comply with all DOT regulatory requirements, if required
• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
• Performs physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching above and below shoulder level, lifting, carrying, pushing, pulling, and using hands to handle and feel; frequently required to climb; regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull > 50 pounds with assistance; may be required to drive extended distances, work in extreme weather and lighting conditions, and be exposed to high noise levels
• Ability to obtain and maintain a valid TWIC card
• Proficient with hand and power tools for equipment assembly
• Strong problem-solving and logical thinking skills
• Works well under time constraints and in stressful situations
• Explain technical problems and solutions
• Collaborates effectively with the team to meet project deadlines

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Must be able to work in the US without corporate sponsorship now or in the future
• Must have a valid driver’s license

• Associate degree or higher from an accredited institution
• Bachelor’s degree in Engineering from an accredited institution
• Previous Electrical testing experience
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
• NICET/NETA certification

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