Application Engineer

**** We’re Watts. Together, we’re reimagining the future of water.
**** We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
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* What we do:

** For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
** Scope of Position
** The Application Engineer will work with teams to determine, create, and deliver configured product and system quotations. This position will be directly responsible for understanding customer requirements, determining the proper solution, and delivering a competitive solution in the required time to meet the needs of the customer.
This position is also responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company services as well as team members.

This position reports to the Application and Technical Support Manager and is remote based.
** Primary

Job Duties and Responsibilities
*** Work with clients to understand the requirements of requested products or systems to be configured and quoted.
* Work collaboratively with agents and customers to align our offering, understand customers' timelines and competitive situation.
* Collaborate cross-functionally to make sure all required stakeholders are aligned with the proposed solution and timeline.
* Provide a central point of contact to engage with supporting departments and suppliers as necessary.
* Create quotes and work with sales and product management on agreed margins.
* Work with our in-house system to send reports and commitments to clients.
* Ensure work is delivered to the agreed service level.
* Obtain and maintain current information on market-level pricing and competition.
* Administer orders with special instructions and documentation requirements.
* Expedite project orders and prepare required client reports.
* Communicate with all departments involved in completing quotations.
** Required Qualifications
*** Bachelor's degree in related engineering, manufacturing or business area required
* 5+ years technical work experience
* Ability to anticipate and solve practical problems and resolve technical and customer related issues.
* Strong written, verbal and presentation communication skills.
* Superior organizational, analytical and time management skills.
* Ability to work effectively with people at all levels.
* Proficient in MS Office products (Excel, Word, PowerPoint).
* Able to identify, analyze and work through problems as they arise, and communicate thoroughly to all stakeholders.
* Demonstrated customer service skills and customer service etiquette.
* Knowledge to qualify engineering specifications to system applications, functions, markets, and materials.
* Knowledge and experience with Commercial and Industrial piping systems.
* Ability to solve practical problems and deal with a variety of concrete variables.
* Ability to manage and maintain several portfolios for various clients at the same time
* Good team player, honest, and willing to be cooperative with fellow colleagues.
** General Applicable Company Competencies
*** Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
* Punctuality and dependability.
* Ability to be flexible and adapt to changing work priorities and stressful conditions.
* Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
* Maintain productive and collaborative relationships with other Watts employees.
* Adherence to Watts’ seven cultural beliefs:
Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
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* Working Conditions:

** While performing the job duties,…