Service Evaluation & Repair Process Engineer; SERP

CAD-IThave a vacancy for a SERP Engineer(Service Evaluation & Repair Process Engineer) to join a friendly and collaborative team who develop,writeand deliver technical documentation for a well-known Automotive OEM.

Wearelookingfor Mechanical/Automotive Engineersor Master Technicians to become part of an established team in an Upstream Service environment at a major OEM. This opportunity is a perfect entry level role for graduate engineers,or Master Technicians looking to find a way into the automotive design and manufacturing industry.

• Undertaking virtual service assessments of new vehicle and powertrain designs with a view to ensuring serviceability in line with customer requirements.
• Generating technical reports based upon these assessments and working with Service specialists to feedback potential serviceability issues to the vehicle designers.
• Representing the Service organisation to the design engineering communities and project-managing SERP participation in the product development lifecycle.

• Vehicle workshop experience is key. SERP analysis involves replicating workshop service operations in a digital engineering environment. Having a feel for realistic work parameters in service operations isa must.
• Excellent communication and customer facing skills are essential – you will be working directly with our customers.
• A tenacious and can-do approach is imperative, as well as a consideration for health and safety,risksand accessibility.
• Excellent computer skills are important and experience of working in the 3D digital environment is helpful. Use of CAD and CAD visualisation tools are an important part of the day-to-day role of a SERP Engineer.
  We will provide training on all Technical Authoring software if needed!
• First class organisational and project management skills; your responsibilities will include understanding and implementing how your work will interact with a vehicle programme’s product development lifecycle.
• Degree or relevant/applicable experience.
• Full Driving License.
• While not essential,creating and delivering presentations to the customer would be a great skill to bring to the role.

We are passionate about innovation and work collaboratively to give ourvery bestto our staff and customers. Job satisfaction,wellbeingand career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly teamyou’llbe empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee rewards and wellbeing:

• Private Medical Insurance
• 25 days annual leave + bank holidays
• Subsidised optical care
• Enhanced Maternity Pay

Company wide and team social events, plus more!

Service Evaluation & Repair Process Engineer (SERP)

TBD based on experience + Company Benefits

Hybrid working - Gaydon, Warwickshire / Daventry, Northamptonshire / Work from Home