AV Service Technician – Crestron; Silicon Valley

Position: AV Service Technician – Crestron (Silicon Valley)

Potential candidates must reside in the Silicon Valley area

The successful candidate will work from home and will be dispatched to client sites in the Silicon Valley area to troubleshoot and resolve AV issues found in Board rooms and conference rooms.

Description

TEKsystems is looking for a AV Service Engineer to service their existing customers in the Silicon Valley area. Seeking candidates who are well versed troubleshooters in Audio Video technology. Potential candidates must have experience with major AV brands such as Crestron and Biamp. Will be providing in person troubleshooting of audio video systems found in executive board rooms and conference centers.

Must be professional and have the ability to interface with enterprise customers.

Responsibilities

Minimum of 7-8 or more years of experience with AV integration and/ or AV field service

AV troubleshooting – Looking for some who can troubleshoot and understands Crestron systems

Ability to reverse engineer legacy AV systems

Ability to debug newly built systems

Ability to troubleshoot and resolve complex technical issues with the following products and related systems:

• Extron equipment
• Biamp, QSC audio DSP products and systems
• Cisco, POLY, LOGITECH video conference systems
• Luxul, NETGEAR, CISCO switches
• Video wall systems:
  Planar, UNILUMEN, LG, Samsung, Barco products and systems

Testing
- Someone that has done testing with multimeter and can troubleshoot issues

Ability to research and specify replacement products

Intermediate to advanced AV Networking skills

Cabling and connectors: ability to crimp and solder.

Advanced knowledgeable of signal flow and low voltage electrical concepts; i.e., Ohms law

Customer interfacing
- Someone that does customer service work and interfaces with customers regularly.

Other Responsibilities

• Ability to conduct Preventative Maintenance testing
• Site surveys related to service agreement quotes
• Ability to write concise service reports and or system site surveys
• Excellent verbal and written skills
• Ability to successfully manage multiple service projects
• Ability to lead and mentor junior/intermediate level field service techs

Education

A two-year diploma from a college of technical school, or equivalent experience

CTS certification highly preferred, or equivalent experience Experience

3 years minimum field service experience

Other

• Must maintain a valid driver’s license with clean driving record
• Must be able to stand, kneel and/or crouch for long periods of time
• Must be able to climb ladders and scaffolding
• Must be able to lift in excess of 50 pounds

Skills

• Audiovisual
• Cat6
• Audio
• Service
• Video conferencing
• Installation

Job Type & Location

This is a Contract position based out of San Jose, CA.

Pay and Benefits

Pay and Benefits
The pay range for this position is $40.00 – $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in San Jose,CA.

Final date to receive applications

This position is anticipated to close on Dec 27, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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