Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
DepartmentOverview
Department
Description:
It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance.
When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.
NOTE: CANDIDATE MUST RESIDE IN WESTERN REGION OF THE UNITED STATES 25 MILES OF A MAJOR AIRPORT.
Responsibilities- Act as Lead System Field Engineer on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs.
- Post-sale implementation of voice and data communications systems.
- Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD.
- Perform specific system configuration, programming, optimization, testing, and documentation tasks.
- Provide technical support of specialized systems and product applications, including advanced troubleshooting of software‑driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure.
- Maintain, optimize, test, support and document complex mission critical communications systems.
- Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.
- Provide weekly reports of activities and accomplishments.
- Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
- Total familiarity and continuous training in the latest technologies and troubleshooting techniques.
- Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations.
- Work with other Field Engineers, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase.
- Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues.
- Solve customer problems quickly during stressful situations.
- Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide‑area networks (WAN)
- Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges.
- Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks.
- Knowledge in standard telephony, dedicated data circuits, and packet switching techniques.
- Strong self‑management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
- Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment
- Excellent communications skills and always present a professional image.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).